Game no longer accessible--ISP tells me it may be due to Windows 11 update - not sure what to do?

  • Thread starter Thread starter familycomputer7
  • Start date Start date
F

familycomputer7

Guest
Was playing Genshin Impact on computer for two weeks. Despite crashing a few times, game played/I was able to login to my account.Yesterday, upon launch/login, the pop-up box for indicating I am not a robot comes up as usual, but just stays blank, then disappears, taking me right back to the login page. I've called my ISP and even got a new computer TODAY, and still happening. ISP just advised me to contact Windows, saying it sounds like a Windows 11 update glitch, and that I should ask windows team to help me restore to before updates. Please help.

Continue reading...
 
You must log in or register to reply here.
Back
Top