Game installed via Steam not working on specific Windows account

  • Thread starter Thread starter Angel in the Dark
  • Start date Start date
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Angel in the Dark

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Hello! I recently contacted Bethesda support after experiencing an issue with the game Doom that I installed via Steam. There was a blue error window flashing every time I tried launching the game and it just kept crashing. Bethesda support first checked my dxdiag and msinfo files and then suggested to try launching the game in a different Windows environment. So I created a new Windows account, tried launching the game there and it worked. So now they recommended to contact Microsoft support to help me fix the issue on my original Windows account. I hope someone can help. Thank you in advance

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