Galaxy Book 4 - HDMI Connection Problems with Ultrawide Monitor and MX570 A (dGPU inactive)

  • Thread starter Thread starter Leonardo Fabian Alves de Barcellos
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Leonardo Fabian Alves de Barcellos

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Hello, I recently purchased the Galaxy Book 4 (entry-level version) with the Intel Core 7 150U and the dedicated MX570 A graphics card (model: NP750XGL-XG1BR)The issue is as follows: when connecting an ultrawide monitor via HDMI, I cannot set 21:9 resolutions, only 16:9 ones.I'm not sure if the HDMI version has anything to do with this or not.Another detail is that the MX570 A is never used for the external monitor, only for heavier programs or games.I went to a store to test another type of cable, a USB-C to HDMI, and at least I was able to run 21:9 (2850x1080) resolution, but the M

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