T
TZ009
Guest
Hi, I'm experiencing some problems and was given a pop-up with information that pointed to a log.
I will post both of those here for anyone who wishes to help.
Thank you so much if you're able to assist.
It gave me some .dmp files, but I don't know how to upload them or where to send those.
_________
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA800F6FC750
BCP3: FFFFFA800F6FCA30
BCP4: FFFFF80003D6EB90
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\020520-34289-01.dmp
C:\Users\P u b l i c\AppData\Local\Temp\WER-250802-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
[File] "C:\Windows\Minidump\020520-34289-01.dmp"
[File] "C:\Users\P u b l i c\AppData\Local\Temp\WER-250802-0.sysdata.xml"
Continue reading...
I will post both of those here for anyone who wishes to help.
Thank you so much if you're able to assist.
It gave me some .dmp files, but I don't know how to upload them or where to send those.
_________
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA800F6FC750
BCP3: FFFFFA800F6FCA30
BCP4: FFFFF80003D6EB90
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\020520-34289-01.dmp
C:\Users\P u b l i c\AppData\Local\Temp\WER-250802-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
[File] "C:\Windows\Minidump\020520-34289-01.dmp"
[File] "C:\Users\P u b l i c\AppData\Local\Temp\WER-250802-0.sysdata.xml"
Continue reading...