Folder "not responding"

[SF]

Cannot open word and excel documents when trying to under "My Documents"

keep getting the notice- this program is not responding. I can only open

docs going through through the main word or excel programs and searching for

the files that way. Same thing occurs opening files on email using outlook

express. Then the entire OE shuts down. I am using Office 2007, IE 8 This

is a new problem just began and each time I have to reboot and the problem

goes away for the first few tries then reverts to the no response situation.

sooooo frustrating.... any advice and assistance will be appreciated. Thanks

 

[Susan Ramlet]

Have you tried anything other than rebooting, such as repairing your

installation by re-installing Office?



--

Susan Ramlet

--

please reply to the newsgroup so all may benefit.



"SF" wrote in message

news:47106FCF-5A80-41C4-B64C-6ABD162924B0@microsoft.com...

> Cannot open word and excel documents when trying to under "My Documents"

> keep getting the notice- this program is not responding. I can only open

> docs going through through the main word or excel programs and searching

> for

> the files that way. Same thing occurs opening files on email using

> outlook

> express. Then the entire OE shuts down. I am using Office 2007, IE 8

> This

> is a new problem just began and each time I have to reboot and the problem

> goes away for the first few tries then reverts to the no response

> situation.

> sooooo frustrating.... any advice and assistance will be appreciated.

> Thanks

 

[SF]

Thanks for responding. I have tried that and repaired Office but that did not

fix the problem. On opening documents anywhere else but directly through

either excel or word the system lags and it can take up to 5 minutes to open

a document....if I wait. Or I get the no response sign. It all started

after one of the automatic updates around Jan 18-26. I went back and deleted

those but that also did not help. I have reveiwed any and all posts here

related to similar problems and tried some of the recommendations but so far

nothing has helped. I am almost ready to play frisbee with the laptop...

well not quite yet



"Susan Ramlet" wrote:



> Have you tried anything other than rebooting, such as repairing your

> installation by re-installing Office?

>

> --

> Susan Ramlet

> --

> please reply to the newsgroup so all may benefit.

>

> "SF" wrote in message

> news:47106FCF-5A80-41C4-B64C-6ABD162924B0@microsoft.com...

> > Cannot open word and excel documents when trying to under "My Documents"

> > keep getting the notice- this program is not responding. I can only open

> > docs going through through the main word or excel programs and searching

> > for

> > the files that way. Same thing occurs opening files on email using

> > outlook

> > express. Then the entire OE shuts down. I am using Office 2007, IE 8

> > This

> > is a new problem just began and each time I have to reboot and the problem

> > goes away for the first few tries then reverts to the no response

> > situation.

> > sooooo frustrating.... any advice and assistance will be appreciated.

> > Thanks

>

> .

>

 

[Bob I]

Since this also happens with Outlook Express, which is not part of

Office, it tends to indicate something else is wrong with the Windows

installation and your rights to access the drive location or perhaps

something physically wrong with the drive location. I'd suggest error

checking the drive in Windows Drive properties tools.



SF wrote:



> Thanks for responding. I have tried that and repaired Office but that did not

> fix the problem. On opening documents anywhere else but directly through

> either excel or word the system lags and it can take up to 5 minutes to open

> a document....if I wait. Or I get the no response sign. It all started

> after one of the automatic updates around Jan 18-26. I went back and deleted

> those but that also did not help. I have reveiwed any and all posts here

> related to similar problems and tried some of the recommendations but so far

> nothing has helped. I am almost ready to play frisbee with the laptop...

> well not quite yet

>

> "Susan Ramlet" wrote:

>

>

>>Have you tried anything other than rebooting, such as repairing your

>>installation by re-installing Office?

>>

>>--

>>Susan Ramlet

>>--

>>please reply to the newsgroup so all may benefit.

>>

>>"SF" wrote in message

>>news:47106FCF-5A80-41C4-B64C-6ABD162924B0@microsoft.com...

>>

>>>Cannot open word and excel documents when trying to under "My Documents"

>>>keep getting the notice- this program is not responding. I can only open

>>>docs going through through the main word or excel programs and searching

>>>for

>>>the files that way. Same thing occurs opening files on email using

>>>outlook

>>>express. Then the entire OE shuts down. I am using Office 2007, IE 8

>>>This

>>>is a new problem just began and each time I have to reboot and the problem

>>>goes away for the first few tries then reverts to the no response

>>>situation.

>>>sooooo frustrating.... any advice and assistance will be appreciated.

>>>Thanks

>>

>>.

>>

 

[SF]

Bob, appreciate the suggestion and please excuse the ignorance, but could you

direct me to checking the drive as you suggested. I am using win xp pro sp3

if that helps. Thanks!



"Bob I" wrote:



> Since this also happens with Outlook Express, which is not part of

> Office, it tends to indicate something else is wrong with the Windows

> installation and your rights to access the drive location or perhaps

> something physically wrong with the drive location. I'd suggest error

> checking the drive in Windows Drive properties tools.

>

> SF wrote:

>

> > Thanks for responding. I have tried that and repaired Office but that did not

> > fix the problem. On opening documents anywhere else but directly through

> > either excel or word the system lags and it can take up to 5 minutes to open

> > a document....if I wait. Or I get the no response sign. It all started

> > after one of the automatic updates around Jan 18-26. I went back and deleted

> > those but that also did not help. I have reveiwed any and all posts here

> > related to similar problems and tried some of the recommendations but so far

> > nothing has helped. I am almost ready to play frisbee with the laptop...

> > well not quite yet

> >

> > "Susan Ramlet" wrote:

> >

> >

> >>Have you tried anything other than rebooting, such as repairing your

> >>installation by re-installing Office?

> >>

> >>--

> >>Susan Ramlet

> >>--

> >>please reply to the newsgroup so all may benefit.

> >>

> >>"SF" wrote in message

> >>news:47106FCF-5A80-41C4-B64C-6ABD162924B0@microsoft.com...

> >>

> >>>Cannot open word and excel documents when trying to under "My Documents"

> >>>keep getting the notice- this program is not responding. I can only open

> >>>docs going through through the main word or excel programs and searching

> >>>for

> >>>the files that way. Same thing occurs opening files on email using

> >>>outlook

> >>>express. Then the entire OE shuts down. I am using Office 2007, IE 8

> >>>This

> >>>is a new problem just began and each time I have to reboot and the problem

> >>>goes away for the first few tries then reverts to the no response

> >>>situation.

> >>>sooooo frustrating.... any advice and assistance will be appreciated.

> >>>Thanks

> >>

> >>.

> >>

>

> .

>

 

[Bob I]

Click Start, Help and Support, look up Error checking, click the link

labeled: "Detecting and repairing disk errors", follow the instructions.



SF wrote:

> Bob, appreciate the suggestion and please excuse the ignorance, but could you

> direct me to checking the drive as you suggested. I am using win xp pro sp3

> if that helps. Thanks!

>

> "Bob I" wrote:

>

>

>>Since this also happens with Outlook Express, which is not part of

>>Office, it tends to indicate something else is wrong with the Windows

>>installation and your rights to access the drive location or perhaps

>>something physically wrong with the drive location. I'd suggest error

>>checking the drive in Windows Drive properties tools.

>>

>>SF wrote:

>>

>>

>>>Thanks for responding. I have tried that and repaired Office but that did not

>>>fix the problem. On opening documents anywhere else but directly through

>>>either excel or word the system lags and it can take up to 5 minutes to open

>>>a document....if I wait. Or I get the no response sign. It all started

>>>after one of the automatic updates around Jan 18-26. I went back and deleted

>>>those but that also did not help. I have reveiwed any and all posts here

>>>related to similar problems and tried some of the recommendations but so far

>>>nothing has helped. I am almost ready to play frisbee with the laptop...

>>>well not quite yet

>>>

>>>"Susan Ramlet" wrote:

>>>

>>>

>>>

>>>>Have you tried anything other than rebooting, such as repairing your

>>>>installation by re-installing Office?

>>>>

>>>>--

>>>>Susan Ramlet

>>>>--

>>>>please reply to the newsgroup so all may benefit.

>>>>

>>>>"SF" wrote in message

>>>>news:47106FCF-5A80-41C4-B64C-6ABD162924B0@microsoft.com...

>>>>

>>>>

>>>>>Cannot open word and excel documents when trying to under "My Documents"

>>>>>keep getting the notice- this program is not responding. I can only open

>>>>>docs going through through the main word or excel programs and searching

>>>>>for

>>>>>the files that way. Same thing occurs opening files on email using

>>>>>outlook

>>>>>express. Then the entire OE shuts down. I am using Office 2007, IE 8

>>>>>This

>>>>>is a new problem just began and each time I have to reboot and the problem

>>>>>goes away for the first few tries then reverts to the no response

>>>>>situation.

>>>>>sooooo frustrating.... any advice and assistance will be appreciated.

>>>>>Thanks

>>>>

>>>>.

>>>>

>>

>>.

>>

 

[jpeterson]

"SF" wrote:



> Cannot open word and excel documents when trying to under "My Documents"

> keep getting the notice- this program is not responding. I can only open

> docs going through through the main word or excel programs and searching for

> the files that way. Same thing occurs opening files on email using outlook

> express. Then the entire OE shuts down. I am using Office 2007, IE 8 This

> is a new problem just began and each time I have to reboot and the problem

> goes away for the first few tries then reverts to the no response situation.

> sooooo frustrating.... any advice and assistance will be appreciated. Thanks

 

[jpeterson]

I, too, am having this same problem. Then when I get the document to finally

"load or even want to open " I get the message that the document has

previously caused errors. I do not yet understand what the answer to this

problem is through these posts. Please bear in mind that I am not very good

at computer lingo and really only use this program to type notes and minutes

for church and other committees.. so any explanation of help will have to be

sort of "dumbed down" for a user such as myself. Thank you.. I am becoming

scared that I will lose important information...



"SF" wrote:



> Cannot open word and excel documents when trying to under "My Documents"

> keep getting the notice- this program is not responding. I can only open

> docs going through through the main word or excel programs and searching for

> the files that way. Same thing occurs opening files on email using outlook

> express. Then the entire OE shuts down. I am using Office 2007, IE 8 This

> is a new problem just began and each time I have to reboot and the problem

> goes away for the first few tries then reverts to the no response situation.

> sooooo frustrating.... any advice and assistance will be appreciated. Thanks