Microsoft Windows
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- Dec 10, 2024
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Hello Everyone,I’m facing an issue with my fingerprint sensor on my ASUS laptop. The sensor continuously detects a fingerprint even when nothing is touching it, causing the error "Fingerprint didn’t match, try again." Because of this, my laptop never goes into sleep mode, which is draining my battery.What I've Tried So Far (But Didn't Fix It)✔ Reinstalling and updating the fingerprint driver from the ASUS website✔ Performing an in-place upgrade of Windows 11✔ Deleting the biometric database and re-registering fingerprints✔ Adjusting settings in Device Manager✔ Looking for a firmware or BIOS up
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