Fingerprint scanner no longer working on my laptop.

  • Thread starter Thread starter Trillsmelly
  • Start date Start date
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Trillsmelly

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So I have a pre-owned lenovo ideapad slim 5 and my fingerprint scanner has worked since I've gotten it but I tried to log in with it today and it acted like there was no fingerprint scanner. So i log in and check the device manager and it says under biometric devices- Goodix fingerprint with a yellow "!" in the app picture. When I click on it it tells me, "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)." and then "{Device Timeout} The specified I/O operation on %hs was not completed before the time-out period expired." I am very

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