Fingerprint recognition (Windows Hello): Close windows Hello, then try again through the setup again.

[Amir I Bajwa]

Hello, I recently purchase HP Pavilion laptop from China. I reinstall the windows 11 pro (for English language). Before installing window I checked in old built in window, my fingerprint scanner was working ok but after installing new window it didn't work. I tried to by changing "power management" settings. I also uninstall the driver and then install the new one from HP official website. this didn't work. It still give this error: Close windows Hello, then try again through the setup again. I even visited at HP service centre but they also unable to find the solution. Does anyone guide here!

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