Fingerprint Recognition (Currently Unavailable) After reinstalling driver from manufacturer

Microsoft Windows

Active Members
Joined
Dec 10, 2024
Messages
9,563
I've been having an issue with my fingerprint reader not working. My Dell XPS 13 9345 (ARM64) keeps showing the message: "This option is currently unavailable" and "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint." It worked perfectly fine until about a week ago. I've tried installing the driver from Dell's website and restarting my laptop, and it works every time I reinstall it, but the problem comes back later. The driver I keep reinstalling is the Goodix Fingerprint Sensor Driver. After it stops working, it's not listed in Device Manager, and when I reinstal

Continue reading...
 
Back
Top