Files from previous MS365 Office are not recognized in recently installed MS365 Office

  • Thread starter Thread starter PB Canada
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PB Canada

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I just installed MS365 Office after my old subscription had expired (in December). It was not on auto-renewal. My old Windows 10 was then interfering with my ability to modify my files so a computer help service at a major store said that before I could use the new Office they had to uninstall Windows 10. Which they did. However after that, some files I had made, using my previous Office, did not associate with the recently installed MS365 Office e.g. Excel, PPT, and nowI can't open them. I can only open them with open-source office-type software e.g. Neat Office or Trio Office.And yes, I h

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