Files, favorites, saved desktop, saved Word docs, downloads all gone after rebooting Windows 10 laptop.

[Rick Duncan1]

Earlier today after my usual check of email, FB etc, , I attempted to put the laptop to sleep but the cursor froze. After ten minutes of waiting for something to work, I shut the laptop down by pushing the power button. Upon restart hours later I find that my entire saved Word documents, saved desktop, saved downloads, saved favorites are gone. The look of the startup is different too so I suspect a Windows update wiped out my files and I want them back. Please note no profanity used here so far. I think I'm saving that for a direct link to Microsoft.

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