file:// links freeze or delay

  • Thread starter Thread starter Christopher.dh.scott
  • Start date Start date
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Christopher.dh.scott

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I have a user with Windows XP and Internet Exp 8. Suddenly, out of the blue,

linked file locations on our internal webpages file://server/subfolder/files

containing pdf's/ instead of opening in an explorer window freeze while

opening a internet explorer 8 window for about 1 minute before then opening

the appropriate explorer window. Other users opening the same location in the

same way get a very brief internet explorer window then almost instantly the

correct explorer window...



It's a new problem on a computer where it was previously working. No new

software installs that I know about. The correct window does eventually open,

just after a consistant period of time (too long)



Any ideas?
 
http://www.adobe.com/cfusion/search/index.cfm?loc=en_us&term=pdf freeze explorer &cat=all



http://www.adobe.com/cfusion/search...nnel=Channel:n/a&siteSection=support:programs







"Christopher.dh.scott" wrote

in message news:7C44D613-A31D-47E8-A66B-07EBBE50C5EC@microsoft.com...

> I have a user with Windows XP and Internet Exp 8. Suddenly, out of the

> blue,

> linked file locations on our internal webpages

> file://server/subfolder/files

> containing pdf's/ instead of opening in an explorer window freeze while

> opening a internet explorer 8 window for about 1 minute before then

> opening

> the appropriate explorer window. Other users opening the same location in

> the

> same way get a very brief internet explorer window then almost instantly

> the

> correct explorer window...

>

> It's a new problem on a computer where it was previously working. No new

> software installs that I know about. The correct window does eventually

> open,

> just after a consistant period of time (too long)

>

> Any ideas?
 
Would "out of the blue" include after installing KB978207?



What's the default PDF reader & version (e.g., Adobe Reader 8.1; Adobe

Acrobat 7.x)?



If you change the default from opening PDF files in IE to opening them in

the default PDF reader, does the behavior persist?





Christopher.dh.scott wrote:

> I have a user with Windows XP and Internet Exp 8. Suddenly, out of the

> blue,

> linked file locations on our internal webpages

> file://server/subfolder/files

> containing pdf's/ instead of opening in an explorer window freeze while

> opening a internet explorer 8 window for about 1 minute before then

> opening

> the appropriate explorer window. Other users opening the same location in

> the same way get a very brief internet explorer window then almost

> instantly the correct explorer window...

>

> It's a new problem on a computer where it was previously working. No new

> software installs that I know about. The correct window does eventually

> open, just after a consistant period of time (too long)

>

> Any ideas?
 
Sorry, I quess my question is a bit confusing. The delay is opening the

folder to view a list of pdf's, not the pdf's themselves. They open fine

after the minute or so it takes for the folder itself to appear.



"PA Bear [MS MVP]" wrote:



> Would "out of the blue" include after installing KB978207?

>

> What's the default PDF reader & version (e.g., Adobe Reader 8.1; Adobe

> Acrobat 7.x)?

>

> If you change the default from opening PDF files in IE to opening them in

> the default PDF reader, does the behavior persist?

>

>

> Christopher.dh.scott wrote:

> > I have a user with Windows XP and Internet Exp 8. Suddenly, out of the

> > blue,

> > linked file locations on our internal webpages

> > file://server/subfolder/files

> > containing pdf's/ instead of opening in an explorer window freeze while

> > opening a internet explorer 8 window for about 1 minute before then

> > opening

> > the appropriate explorer window. Other users opening the same location in

> > the same way get a very brief internet explorer window then almost

> > instantly the correct explorer window...

> >

> > It's a new problem on a computer where it was previously working. No new

> > software installs that I know about. The correct window does eventually

> > open, just after a consistant period of time (too long)

> >

> > Any ideas?


>

> .

>
 
Does the behavior persist if you start IE in No Add-ons mode? To start IE

in No Add-ons mode:



=> Right-click on the blue IE desktop icon and select Start without

Add-ons; or



=> Start | (All) Programs | Accessories | System Tools | Internet

Explorer (No add-ons).



Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 &

IE8 in all OSS]

http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx



Does the behavior persist if you Reset IE Advanced settings (RIES)?

http://support.microsoft.com/kb/923737





Christopher.dh.scott wrote:

> Sorry, I quess my question is a bit confusing. The delay is opening the

> folder to view a list of pdf's, not the pdf's themselves. They open fine

> after the minute or so it takes for the folder itself to appear.

>

> "PA Bear [MS MVP]" wrote:

>> Would "out of the blue" include after installing KB978207?

>>

>> What's the default PDF reader & version (e.g., Adobe Reader 8.1; Adobe

>> Acrobat 7.x)?

>>

>> If you change the default from opening PDF files in IE to opening them in

>> the default PDF reader, does the behavior persist?

>>

>>

>> Christopher.dh.scott wrote:

>>> I have a user with Windows XP and Internet Exp 8. Suddenly, out of the

>>> blue,

>>> linked file locations on our internal webpages

>>> file://server/subfolder/files

>>> containing pdf's/ instead of opening in an explorer window freeze while

>>> opening a internet explorer 8 window for about 1 minute before then

>>> opening

>>> the appropriate explorer window. Other users opening the same location

>>> in

>>> the same way get a very brief internet explorer window then almost

>>> instantly the correct explorer window...

>>>

>>> It's a new problem on a computer where it was previously working. No new

>>> software installs that I know about. The correct window does eventually

>>> open, just after a consistant period of time (too long)

>>>

>>> Any ideas?


>>

>> .
 
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