File Explorer freezing randomly in Wnidows 11

  • Thread starter Thread starter Michal Sumega
  • Start date Start date
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Michal Sumega

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Hi,I have a user that is experiencing strange issue with file explorer... Quite often during the day, her file explorer freezes.. or doesn't work properly (when browsing through the folders, the path does not change). Closing / re-opening file explorer helps...Now, the user has received a new laptop just 3 weeks ago and is still experiencing the same/very similar issues. What could be wrong there? What can I check/fix to resolve this issue? I've ran "sfc /scannow" which completed with no issues found. User's Windows is regularly updatedThanks.

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