File explorer crash, BEX64, KERNELBASE.dll, need someone who understand about dump files

  • Thread starter Thread starter Ramiro Bowen
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Ramiro Bowen

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My file explorer sometimes restarts itself on my Alienware m16 R1 with windows 11, help please. First my PC freezes for 1-3 seconds, then file explorer restarts itself. When file explorer restarts the PC blinks, and luckily, after file explorer restarts itself, everything is still open except for the file explorer, so I have to reopen all what was in the file explorer before the crash-restart, what is really annoying. Please don't tell me general fixes like "sfc /scannow" and etc, these are general fixes that for a lot of people don't solve anything. I need someone who understand windows dump

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