Feature in Windows turning off keyboard back light

Windows 11

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Dec 10, 2024
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Hi Microsoft Community,Happy New Year.Just got off the phone with Lenovo. I have a new ThinkBook i7 with Windows 11Pro. The keyboard backlight keeps going out. Curtis, the Lenovo tech, said it is a Windows issue and to ask you have you heard about this. I did not do anything since it could mean I would lose files I need. He said it may get corrected in a Windows update so I will wait and see unless you know exactly how to fix the issue.Many thanks,MaryAnn

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