Family safety sync issues

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XBOX HELP_998

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So I’m getting in an unhappy place. Family safety syncs then unknown reasons stops. Eventually it restarts and works for an unknown period then stops. Outside kids getting annoyed at not being to do homework or games or some such. I spent several hours each time trying to remedy the situation to no avail by and large. I’m not tech expert. However yes I check all updates are installed, log out and back in, reload the profile, etc but it really is all guessing in the hope something may work. Why is there no sync light or some such that tells me that tells me the process is operational or not.

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