Family Safety not recording screen time

[Aidan Toase1]

Family safety is not recording any screen time on my sons lap top at all, however it does appear to be connected to my son's device as it does pick up his web searchesMy sons lap top is windows 11, I am administrator on his account and he is a regular userWhen I log on as him onto family safety - activity reporting is set to onWhen I log on as him onto family safety - on his machine, it also says 0mins usage on the family safety website!!!!He does not have any windows updates outstandingWhat is the best way to get support on this? any help gladly appreciated

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