Family safety not allowing me to add family member comes up with trace ID

[lp0708]

Hello, I wonder if you can help me. I have been on microsoft chat with a lady and she has advised I need help from a family safety expert and gave me this link. Every time I try to add my daughter it says there is a problem with family safety there end and it gives me a trace ID. The most recent one was OJssJv0KIEW4ms6/.9.186 it says something went wrong on our end. Give it a few minutes and then try again. The lady I was on the chat with a couple of weeks ago reset my account and told me to wait 24 hours but I am still having the same issues and the lady today said she would need to pass

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