External speakers not connecting

[Wendy Spencer1]

I bought Amazon Basics external speakers, but they don't show up as output options for sound. The speakers connect to my work computer (macbook) with no issues, but I can't get them to show up on my personal HP with Windows 11. When I plug in the USB, I can hear the speakers "pop" and the blue light on the speakers turns on, but they aren't actually connecting.

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