External drive visible on Explorer and Disk Manager but can't explore files

  • Thread starter Thread starter Alan ThomsonAH
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Alan ThomsonAH

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Old computer died (Windows 98) but didn't concern myself as all data was backed up to an external drive which I was able to access until I use a newer computer (windows 10). I can see drives E & F on Explorer and Disk Manager but cannot open files to download to the newer PC. Under properties it shows that drive E is working properly, the drivers are up to date and a virus scan shows no issues. The file system is FAT32 as per the screenshot.Any help recovering the files would be greatly appreciated.

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