Every time I try to use any Microsoft app such as Word, Xcel, Etc. it prompts me to sign in but then says I need internet

[Jody Silkey]

Every time I try to use any Microsoft app such as Word, Xcel, Etc. it prompts me to sign in but then says I need internet. I am already connected to the internet.It won't allow me to sign in to use any of my microsoft apps. It also says it doesn't recognize my account and then when I try to set up a new account with that same address it says an account already exists? I am at the point where I am unable to use any apps for work. Please helps me figure out why this is happening. I have tried uninstalling and reinstalling the apps and it makes no difference. It seems like it doesn't recognize th

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