Event ID 45 : The system could not sucessfully load the crash dump driver.

[allenm240]

Hello,


I have been having issues shutting down my PC. It doesn't shut down, just reboots immediately after I press "shut down"


I took a look in event viewer and found the following:




The details for event ID 45 are : The system could not sucessfully load the crash dump driver. \Device\HarddiskVolume5


I looked around and I do not even have a volume 5, just 0-4.


After some searching, I found a post that recommended to hold shift as you press shut down, and that seems to have worked. But this is not a suitable fix for me.


Any assistance here would be greatly appreciated.


Thank you,

Allen

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