Error when trying to register YubiKey

  • Thread starter Thread starter Antonio Scala
  • Start date Start date
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Antonio Scala

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I have tried registering YubiKey through multiple different browsers on a Window Machine though a Citrix VDI. I keep receiving the below error message despite going through multiple trouble shooting steps:"We couldn't verify your identity or you are using private mode. Please ensure you are not in a private browsing window and please try again."I tried the YubiKey demo site to make sure it was working and I was able to successfully authenticate on the demo site. Any additional troubleshooting steps I can take to resolve this issue?

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