X
xfirexlr
Guest
Greetings,
I have recently been receiving this error message "Windows has detected a hard disk problem". I noticed this error appeared after a recent windows update, below is a list of the updates that were installed and system information. Also included are the results of ChkDsk and sfc /scannow. Any help regarding this issue would be greatly appreciated.
2018-11 Preview of Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4467108)
Installation date: 12/10/2018 7:06 PM
Installation status: Successful
Update type: Optional
Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
More information:
Access Denied
Help and Support:
Access Denied
____________________________________
Definition Update for Windows Defender Antivirus - KB915597 (Definition 1.283.233.0)
Installation date: 12/10/2018 7:05 PM
Installation status: Successful
Update type: Important
Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.
More information:
Latest definition updates for Windows Defender Antivirus and other Microsoft antimalware - Windows Defender Security Intelligence
Help and Support:
Access Denied
_________________________________________
Definition Update for Windows Defender Antivirus - KB915597 (Definition 1.283.233.0)
Installation date: 12/10/2018 7:05 PM
Installation status: Successful
Update type: Important
Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.
More information:
Latest definition updates for Windows Defender Antivirus and other Microsoft antimalware - Windows Defender Security Intelligence
Help and Support:
Access Denied
System Information:
HP 810-135qe
Windows 7 Professional 64-bit Service Pack 1
Processor: Intel(R) Core (TM)i7-4770 CPU @ 3.40 ghz 3.40 ghz
Installed Memory (RAM) 10.0 GB
System Type 64-bit Operating system
ChkDsk and sfc/scannow results:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
C:\windows\system32>
_____________________________
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\windows\system32>Chk Dsk
'Chk' is not recognized as an internal or external command,
operable program or batch file.
C:\windows\system32>ChkDsk
The type of the file system is NTFS.
Volume label is OS.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
460288 file records processed.
File verification completed.
2469 large file records processed.
0 bad file records processed.
2 EA records processed.
47 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
579240 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
460288 file SDs/SIDs processed.
Security descriptor verification completed.
59477 data files processed.
CHKDSK is verifying Usn Journal...
35494944 USN bytes processed.
Usn Journal verification completed.
The Volume Bitmap is incorrect.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.
1936390143 KB total disk space.
145484016 KB in 387012 files.
220788 KB in 59478 indexes.
0 KB in bad sectors.
625043 KB in use by the system.
65536 KB occupied by the log file.
1790060296 KB available on disk.
4096 bytes in each allocation unit.
484097535 total allocation units on disk.
447515074 allocation units available on disk.
C:\windows\system32>
Continue reading...
I have recently been receiving this error message "Windows has detected a hard disk problem". I noticed this error appeared after a recent windows update, below is a list of the updates that were installed and system information. Also included are the results of ChkDsk and sfc /scannow. Any help regarding this issue would be greatly appreciated.
2018-11 Preview of Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4467108)
Installation date: 12/10/2018 7:06 PM
Installation status: Successful
Update type: Optional
Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
More information:
Access Denied
Help and Support:
Access Denied
____________________________________
Definition Update for Windows Defender Antivirus - KB915597 (Definition 1.283.233.0)
Installation date: 12/10/2018 7:05 PM
Installation status: Successful
Update type: Important
Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.
More information:
Latest definition updates for Windows Defender Antivirus and other Microsoft antimalware - Windows Defender Security Intelligence
Help and Support:
Access Denied
_________________________________________
Definition Update for Windows Defender Antivirus - KB915597 (Definition 1.283.233.0)
Installation date: 12/10/2018 7:05 PM
Installation status: Successful
Update type: Important
Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.
More information:
Latest definition updates for Windows Defender Antivirus and other Microsoft antimalware - Windows Defender Security Intelligence
Help and Support:
Access Denied
System Information:
HP 810-135qe
Windows 7 Professional 64-bit Service Pack 1
Processor: Intel(R) Core (TM)i7-4770 CPU @ 3.40 ghz 3.40 ghz
Installed Memory (RAM) 10.0 GB
System Type 64-bit Operating system
ChkDsk and sfc/scannow results:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
C:\windows\system32>
_____________________________
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\windows\system32>Chk Dsk
'Chk' is not recognized as an internal or external command,
operable program or batch file.
C:\windows\system32>ChkDsk
The type of the file system is NTFS.
Volume label is OS.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
460288 file records processed.
File verification completed.
2469 large file records processed.
0 bad file records processed.
2 EA records processed.
47 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
579240 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
460288 file SDs/SIDs processed.
Security descriptor verification completed.
59477 data files processed.
CHKDSK is verifying Usn Journal...
35494944 USN bytes processed.
Usn Journal verification completed.
The Volume Bitmap is incorrect.
Windows found problems with the file system.
Run CHKDSK with the /F (fix) option to correct these.
1936390143 KB total disk space.
145484016 KB in 387012 files.
220788 KB in 59478 indexes.
0 KB in bad sectors.
625043 KB in use by the system.
65536 KB occupied by the log file.
1790060296 KB available on disk.
4096 bytes in each allocation unit.
484097535 total allocation units on disk.
447515074 allocation units available on disk.
C:\windows\system32>
Continue reading...
