Error message 'There is not enough disc space to create the volume shadow copy'.

[MaxDavie1]

Hello,


I have a brand new 1TB External Hard Drive. I've checked and there are no disc partitions or disc errors. There is 'allocated' space of 931.38GB. I'm trying to back up '213.97'GB.


I get an error message telling me 'there is not enough disc space to create the volume shadow copy'


I have already checked for disc errors using the 'prompt command' and by using the 'properties>tools>disc check' tool.


Both disc checks came back with 'no errors were found'


What else can I do?


Thanks

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