Error KB978506 when updaiting my Vista

  • Thread starter Thread starter Livia
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Livia

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Hello,

I use Windows Vista Business SP2. I have problems with IE8 when I start

Windows Update. It warns me that I have 2 important updates that cannot be

instaled.
 
Hi Livia,



Tools>Compatibility View Settings, check "Include updated websites list from

Microsoft"



Go to

http://www.microsoft.com/downloads/...FamilyID=c46fbe33-a494-472d-980f-f5de6a37d5a6



and install the update manually....



Brief Description

This update helps make websites designed for older browsers look better in

Internet Explorer 8. To take advantage of this update, you must have

“Include updated website lists from Microsoft†selected in Internet Explorer’s

Compatibility View Settings.



Regards.



This update probably contains important changes to Compatibility View for

Google web sites. You may be having problems when viewing google or

youtube... this update will fix that.



"Livia" wrote in message

news:4087D818-300D-4006-AF2A-3311921DA3FB@microsoft.com...

> Hello,

> I use Windows Vista Business SP2. I have problems with IE8 when I start

> Windows Update. It warns me that I have 2 important updates that cannot be

> instaled.

>
 
rob^_^ wrote:

> Hi Livia,

>

> Tools>Compatibility View Settings, check "Include updated websites list from

> Microsoft"

>

> Go to

> http://www.microsoft.com/downloads/...FamilyID=c46fbe33-a494-472d-980f-f5de6a37d5a6

>

> and install the update manually....




I recently downloaded the .xls file that has that site list, and it does

not seem like it is a good idea to install it.

It apparently is just a top-xxx of sites where users of IE8 clicked on

the compatabilty view button (which apparently phones home). Maybe

they clicked out of curiosity, did not know what the button was for,

mis-clicked when they wanted to click something else, or whatever.

There are many sites in that list that are just popular sites, not sites

requiring compatability view.
 
Hi Rob,



I appreciate that, but also there are users complaining of not being able to

access sites because of Compatibility issues.. Exactly that... popular sites

like google and msn which are included in the list.



The idea is that users can either choose to use the Compatibility View

button to choose which sites require adjustment or to use the list from MS

to pre-adjust things for compatibility before they visit a site.



There is nothing sinister or an issue with a privacy here. Google Chrome

does the same.

No Compatibility data is collected from users.



see the privacy statement here -

http://www.microsoft.com/windows/internet-explorer/privacy.aspx



There is a report a web page issue Addon that is used by a small number of

enthusiasts, but generally only the top 500 global web sites are of use to

be included in the Compatibility View list.



I don't care if Livia cares to keep the option checked after she downloads

the update, it is up to her.



You are incorrect to assume that MS is continually recording our surfing for

the purpose of compiling the Compatibility list.

The Privacy statement outlines what information is collected (bad addons

etc) and how users can disable those feedback reporting options.



zip to do with ensuring sites display in IE8 without user intervention

(pressing the Compatibility View button)



Regards.







"Rob" wrote in message

news:slrnhq1b3g.8fr.nomail@xs8.xs4all.nl...

> rob^_^ wrote:

>> Hi Livia,

>>

>> Tools>Compatibility View Settings, check "Include updated websites list

>> from

>> Microsoft"

>>

>> Go to

>> http://www.microsoft.com/downloads/...FamilyID=c46fbe33-a494-472d-980f-f5de6a37d5a6

>>

>> and install the update manually....


>

> I recently downloaded the .xls file that has that site list, and it does

> not seem like it is a good idea to install it.

> It apparently is just a top-xxx of sites where users of IE8 clicked on

> the compatabilty view button (which apparently phones home). Maybe

> they clicked out of curiosity, did not know what the button was for,

> mis-clicked when they wanted to click something else, or whatever.

> There are many sites in that list that are just popular sites, not sites

> requiring compatability view.

>
 
Uh, you don't access Windows Update via IE in Vista, dear.



Try Control Panel | Windows Update | Check for updates



How to troubleshoot Windows Update, Microsoft Update, and Windows Server

Update Services installation issues:

http://support.microsoft.com/kb/906602



1. See the "Need more help? Tell us what problem you are having" section of

http://support.microsoft.com/ph/6527



2. You cannot install some updates or programs

http://support.microsoft.com/kb/822798



3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors

associated with the download/install.



How to read the WindowsUpdate.log file

http://support.microsoft.com/kb/902093



3b. Compare errors to those listed here:

http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

and/or go to http://windowsupdate.microsoft.com > click on Help and Support

link in left pane > Solve problems on your own.



================

How do I reset the Windows Update settings?

http://support.microsoft.com/kb/971058

===========================



Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527



Windows Update-specific newsgroup:

news://msnews.microsoft.com/microsoft.public.windowsupdate

--

~PA Bear





Livia wrote:

> I use Windows Vista Business SP2. I have problems with IE8 when I start

> Windows Update. It warns me that I have 2 important updates that cannot be

> instaled.
 
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