S
ScottMetoyer
Guest
These two updates are stuck in Pending Restart status. After restart I get an error that the updates couldn't be installed.
I'm on Windows 10 Pro v. 10.0.17134 Build 17134
I've tried the Windows Update troubleshooter, sfc and dism commands, reboots, etc.
This is the update log:
2019/10/08 11:18:54.0677281 4780 5376 Shared * START * Service startup
2019/10/08 11:18:54.1041173 4780 5376 IdleTimer Non-AoAc machine. Aoac operations will be ignored.
2019/10/08 11:18:54.1046662 4780 5376 Agent WU client version 10.0.17134.1038
2019/10/08 11:18:54.1052653 4780 5376 Agent SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2019/10/08 11:18:54.1053755 4780 5376 Agent Base directory: C:\WINDOWS\SoftwareDistribution
2019/10/08 11:18:54.1066828 4780 5376 Agent Datastore directory: C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb
2019/10/08 11:18:54.1177112 4780 5376 DataStore JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
2019/10/08 11:18:54.7813152 4780 5376 DataStore Datastore was migrated from version 7.5 to version 7.6.
2019/10/08 11:18:54.7858831 4780 5376 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2019/10/08 11:18:54.7860714 4780 5376 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 3.
2019/10/08 11:18:54.7875762 4780 5376 Shared Network state: Connected
2019/10/08 11:18:56.2181896 4780 5376 Misc *FAILED* [8024000C] LoadHistoryEventFromRegistry completed
2019/10/08 11:18:56.2185688 4780 5376 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2019/10/08 11:18:56.2185816 4780 5376 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 3.
2019/10/08 11:18:56.2185935 4780 5376 Shared Power status changed
2019/10/08 11:18:56.2246649 4780 5376 Agent Initializing global settings cache
2019/10/08 11:18:56.2246727 4780 5376 Agent WSUS server: https://UL-SCCM16.ul.ucr.edu:8531
2019/10/08 11:18:56.2246751 4780 5376 Agent WSUS status server: https://UL-SCCM16.ul.ucr.edu:8531
2019/10/08 11:18:56.2246771 4780 5376 Agent Alternate Download Server: (null)
2019/10/08 11:18:56.2246788 4780 5376 Agent Fill Empty Content Urls: No
2019/10/08 11:18:56.2246805 4780 5376 Agent Target group: (Unassigned Computers)
2019/10/08 11:18:56.2246824 4780 5376 Agent Windows Update access disabled: No
2019/10/08 11:18:56.2246846 4780 5376 Agent Do not connect to Windows Update Internet locations: No
2019/10/08 11:18:56.2267784 4780 5376 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2019-10-09 17:38:16, not idle-only, not network-only
2019/10/08 11:18:56.2430015 4780 5376 Agent Initializing Windows Update Agent
2019/10/08 11:18:56.2436049 4780 5376 Agent CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
2019/10/08 11:18:56.2461239 4780 5376 Agent Attempt 1 to obtain post-reboot results for event with cookie {ProductName":"Client.OS.RS2.amd64"
2019/10/08 11:18:56.2462835 4780 5376 Handler Enter GetPostRebootResult for Deployment handler. Reporting cookie data: {ProductName":"Client.OS.RS2.amd64"
2019/10/08 11:18:56.2516393 4780 5376 Handler Reporting cookie data: Product name Client.OS.RS2.amd64 Sandbox path C:\WINDOWS\SoftwareDistribution\Download\7873a23ad0ec26ff5cb3919c7ba6e6a0 Update Agent name UpdateAgent.dll Build version 10.0.17134.1069
2019/10/08 11:18:56.2519054 4780 5376 Handler Sandbox folder C:\WINDOWS\SoftwareDistribution\Download\7873a23ad0ec26ff5cb3919c7ba6e6a0 exists
2019/10/08 11:18:56.2520970 4780 5376 Handler Using the inbox service stack dll file 'C:\WINDOWS\system32\UpdateAgent.dll'
2019/10/08 11:18:58.1117508 7216 7232 ComApi * START * Federated Search ClientId = SedimentPack::UpdateSearcher (cV: 5VOjMKzlWk2/odE+.1.0)
2019/10/08 11:20:38.4514768 4780 5376 Handler GetPostRebootResult call failed. Status code is 0x80010108
2019/10/08 11:20:38.4569151 4780 5376 Handler *FAILED* [80010108] Leave GetPostRebootResult for Deployment handler
2019/10/08 11:20:38.4571204 4780 5376 Agent Attempt 1 to obtain post-reboot results for event with cookie 30768643_2851281425.
2019/10/08 11:20:38.4643363 4780 5376 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 4.
2019/10/08 11:20:38.4650863 4780 5940 IdleTimer WU operation (SR.SedimentPack::UpdateSearcher ID 1) started; operation # 3; does use network; is not at background priority
2019/10/08 11:20:38.4670951 4780 6432 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]
2019/10/08 11:20:38.4684288 4780 6432 IdleTimer WU operation (SR.SedimentPack::UpdateSearcher ID 1, operation # 3) stopped; does use network; is not at background priority
2019/10/08 11:20:38.4782001 7216 2996 ComApi Federated Search: Starting search against 1 service(s) (cV = 5VOjMKzlWk2/odE+.1.0)
2019/10/08 11:20:38.4783727 7216 2996 ComApi * START * Search ClientId = SedimentPack::UpdateSearcher, ServiceId = 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7, Flags: 0X10000 (cV = 5VOjMKzlWk2/odE+.1.0.0)
2019/10/08 11:20:38.4809914 4780 5940 IdleTimer WU operation (CSearchCall::Init ID 2) started; operation # 6; does not use network; is not at background priority
2019/10/08 11:20:38.4810359 4780 5940 Reporter OS Product Type = 0x00000030
2019/10/08 11:20:38.4990690 4780 5940 Agent * START * Queueing Finding updates [CallerId = SedimentPack::UpdateSearcher Id = 2]
2019/10/08 11:20:38.4990753 4780 5940 Agent Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is not in sequential scan list
2019/10/08 11:20:38.4990790 4780 5940 Agent Added service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 to sequential scan list
2019/10/08 11:20:38.4992965 4780 3000 Agent Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is in sequential scan list
2019/10/08 11:20:38.5001066 4780 8156 Agent * END * Queueing Finding updates [CallerId = SedimentPack::UpdateSearcher Id = 2]
2019/10/08 11:20:38.5007817 4780 8156 Agent * START * Finding updates CallerId = SedimentPack::UpdateSearcher Id = 2 (cV = 5VOjMKzlWk2/odE+.1.0.0.1)
2019/10/08 11:20:38.5007860 4780 8156 Agent Online = No; Interactive = Yes; AllowCachedResults = No; Ignore download priority = No
2019/10/08 11:20:38.5007873 4780 8156 Agent Criteria = IsHidden=1""
2019/10/08 11:20:38.5007900 4780 8156 Agent ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2019/10/08 11:20:38.5007910 4780 8156 Agent Search Scope = {Machine}
2019/10/08 11:20:38.5007939 4780 8156 Agent Caller SID for Applicability: S-1-5-18
2019/10/08 11:20:38.5032175 4780 8156 Agent *FAILED* [8024043D] GetIsInventoryRequired
2019/10/08 11:20:38.5937625 4780 6496 DownloadManager Received power state change notification: Old: <unknown>; New: AC.
2019/10/08 11:20:38.5937657 4780 6496 DownloadManager Power state changed from <unknown> to AC.
2019/10/08 11:20:38.6067277 4780 5376 Misc CSusClientGlobal:
oServicePreShutdown
2019/10/08 11:20:38.6067299 4780 5376 IdleTimer Idle timer disabled in preparation for service shutdown
2019/10/08 11:20:38.6067338 4780 5376 Misc WUTaskManager uninit
2019/10/08 11:20:38.6067365 4780 5376 Agent Earliest future timer found:
2019/10/08 11:20:38.6067564 4780 5376 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2019-10-09 17:38:16, not idle-only, not network-only
2019/10/08 11:20:38.6120437 4780 5376 Misc CreateSessionStateChangeTrigger, TYPE:2, Enable:No
2019/10/08 11:20:38.6120642 4780 5376 Misc CreateSessionStateChangeTrigger, TYPE:4, Enable:No
2019/10/08 11:20:38.6472639 4780 5376 Misc Agent uninit
2019/10/08 11:20:39.1212159 4780 8156 Agent Search call was cancelled with context 1
2019/10/08 11:20:39.1242288 4780 8156 Agent * END * Finding updates CallerId = SedimentPack::UpdateSearcher, Id = 2, Exit code = 0x8024000B (cV = 5VOjMKzlWk2/odE+.1.0.0.1)
2019/10/08 11:20:39.1249903 4780 8156 IdleTimer WU operation (CSearchCall::Init ID 2, operation # 6) stopped; does not use network; is not at background priority
2019/10/08 11:20:39.1264816 7216 7236 ComApi *RESUMED* Search ClientId = SedimentPack::UpdateSearcher, ServiceId = 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 (cV = 5VOjMKzlWk2/odE+.1.0.0)
2019/10/08 11:20:39.1270205 4780 5376 Agent Sending shutdown notification to client
2019/10/08 11:20:39.1275788 4780 5376 Agent Sending shutdown notification to client
2019/10/08 11:20:39.1287760 4780 5376 Misc Reporter uninit
2019/10/08 11:20:39.1288266 4780 5376 Misc network cost manager uninit
2019/10/08 11:20:39.1288374 4780 5376 Misc Eventer uninit
2019/10/08 11:20:39.1302374 7216 7236 ComApi Exit code = 0x00000000, Result code = 0x8024001E (cV = 5VOjMKzlWk2/odE+.1.0.0)
2019/10/08 11:20:39.1302420 7216 7236 ComApi * END * Search ClientId = SedimentPack::UpdateSearcher, Updates found = 0, ServiceId = 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 (cV = 5VOjMKzlWk2/odE+.1.0.0)
2019/10/08 11:20:39.1309866 7216 2996 ComApi * END * All federated searches have completed. Jobs = 1, Succeeded = 0, ClientId = SedimentPack::UpdateSearcher (cV = 5VOjMKzlWk2/odE+.1.1)
2019/10/08 11:20:40.1347037 4780 5376 Misc ServiceManager uninit
2019/10/08 11:20:40.1347548 4780 5376 Misc PersistentTimeoutScheduler uninit
2019/10/08 11:20:40.1347566 4780 5376 Misc datastore uninit
2019/10/08 11:20:40.1590167 4780 5376 Misc setting cache uninit
2019/10/08 11:20:40.1590189 4780 5376 Misc security checker uninit
2019/10/08 11:20:40.1590216 4780 5376 Misc Test Hook uninit
2019/10/08 11:20:40.1590226 4780 5376 Misc IdleTimer uninit
2019/10/08 11:20:40.1592529 4780 5376 Shared * END * Service exit Exit code = 0x240001
2019/10/08 11:21:14.9867675 4776 5340 Shared * START * Service startup
2019/10/08 11:21:15.0155486 4776 5340 IdleTimer Non-AoAc machine. Aoac operations will be ignored.
2019/10/08 11:21:15.0158588 4776 5340 Agent WU client version 10.0.17134.112
2019/10/08 11:21:15.0163457 4776 5340 Agent SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2019/10/08 11:21:15.0164340 4776 5340 Agent Base directory: C:\WINDOWS\SoftwareDistribution
2019/10/08 11:21:15.0173382 4776 5340 Agent Datastore directory: C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb
2019/10/08 11:21:15.0190160 4776 5340 DataStore JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
2019/10/08 11:21:15.1093024 4776 5340 DataStore DS: Database will be reset next time it starts up due to 0x80248006
2019/10/08 11:21:15.1095051 4776 5340 DataStore Datastore version is incorrect. Expected 7.5-7.5, but got 7.6.
2019/10/08 11:21:15.1498238 4776 5340 DataStore Forcing re-creation of data store
2019/10/08 11:21:15.1498388 4776 5340 DataStore JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
2019/10/08 11:21:15.3443706 4776 5340 DataStore Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 added
2019/10/08 11:21:15.3760410 4776 5340 DataStore Service 9482F4B4-E343-43B6-B170-9A65BC822C77 added
2019/10/08 11:21:15.3763371 4776 5340 DataStore Data store successfully created
2019/10/08 11:21:15.3815236 4776 5340 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2019/10/08 11:21:15.3817008 4776 5340 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 4.
2019/10/08 11:21:15.3851455 4776 5340 Shared Network state: Connected
2019/10/08 11:21:18.7733407 2304 1884 ComApi * START * Federated Search ClientId = SedimentPack::UpdateSearcher (cV: +iod/+27zUe5elvM.1.0)
2019/10/08 11:21:21.4947438 4776 5340 Misc *FAILED* [8024000C] LoadHistoryEventFromRegistry completed
2019/10/08 11:21:21.4948825 4776 5340 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2019/10/08 11:21:21.4948899 4776 5340 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 4.
2019/10/08 11:21:21.4948966 4776 5340 Shared Power status changed
2019/10/08 11:21:21.4973925 4776 5692 Agent *FAILED* [80240013] m_services.Add()
2019/10/08 11:21:21.4973962 4776 5692 Agent *FAILED* [80240013] Method failed [CAgentServiceManager::CreateServiceObjectAndAddIntoMap:2099]
2019/10/08 11:21:21.4973984 4776 5692 Agent *FAILED* [80240013] Method failed [CAgentServiceManager:elayedInit:2743]
2019/10/08 11:21:21.4986198 4776 5340 Agent Initializing global settings cache
2019/10/08 11:21:21.4986217 4776 5340 Agent WSUS server: https://UL-SCCM16.ul.ucr.edu:8531
2019/10/08 11:21:21.4986231 4776 5340 Agent WSUS status server: https://UL-SCCM16.ul.ucr.edu:8531
2019/10/08 11:21:21.4986243 4776 5340 Agent Alternate Download Server: (null)
2019/10/08 11:21:21.4986256 4776 5340 Agent Fill Empty Content Urls: No
2019/10/08 11:21:21.4986269 4776 5340 Agent Target group: (Unassigned Computers)
2019/10/08 11:21:21.4986281 4776 5340 Agent Windows Update access disabled: No
2019/10/08 11:21:21.4986330 4776 5340 Agent Do not connect to Windows Update Internet locations: No
2019/10/08 11:21:21.5193178 4776 5692 Agent Initializing Windows Update Agent
2019/10/08 11:21:21.5194477 4776 5692 Agent CPersistentTimeoutScheduler | GetTimer, returned hr = 0x80248007
2019/10/08 11:21:21.5196039 4776 5692 Agent CPersistentTimeoutEvent | Resubscribe, no existing/cached timer for Id=29A863E7-8609-4D1E-B7CD-5668F857F1DB.
2019/10/08 11:21:21.5196334 4776 5692 Agent Adding timer:
2019/10/08 11:21:21.5196411 4776 5692 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2019-10-09 18:21:21, not idle-only, not network-only
2019/10/08 11:21:21.5227724 4776 5692 Agent Attempt 2 to obtain post-reboot results for event with cookie {ProductName":"Client.OS.RS2.amd64"
2019/10/08 11:21:21.5229679 4776 5692 Handler Enter GetPostRebootResult for Deployment handler. Reporting cookie data: {ProductName":"Client.OS.RS2.amd64"
2019/10/08 11:21:21.5306600 4776 5692 Handler Reporting cookie data: Product name Client.OS.RS2.amd64 Sandbox path C:\WINDOWS\SoftwareDistribution\Download\7873a23ad0ec26ff5cb3919c7ba6e6a0 Update Agent name UpdateAgent.dll Build version 10.0.17134.1069
2019/10/08 11:21:21.5308764 4776 5692 Handler Sandbox folder C:\WINDOWS\SoftwareDistribution\Download\7873a23ad0ec26ff5cb3919c7ba6e6a0 exists
2019/10/08 11:21:21.5310777 4776 5692 Handler Using the inbox service stack dll file 'C:\WINDOWS\system32\UpdateAgent.dll'
2019/10/08 11:22:24.7631086 4776 5692 Handler Update status code is 0x800F0922
2019/10/08 11:22:24.7631109 4776 5692 Handler Failed to install the update
2019/10/08 11:22:24.7653535 4776 5692 Handler Leave GetPostRebootResult for Deployment handler
2019/10/08 11:22:24.7654689 4776 5692 DataStore Failed to find update with global id of 834DE9CA-0F09-4E6D-86B5-D349D64A0C46.1
2019/10/08 11:22:24.7656722 4776 5692 Agent Attempt 2 to obtain post-reboot results for event with cookie 30768643_2851281425.
2019/10/08 11:22:24.7701387 4776 5692 Handler Post-reboot status for session 30768643_2851281425: 0x800f0922.
2019/10/08 11:22:24.7704119 4776 5692 DataStore Failed to find update with global id of 1CD62C85-F21A-4E57-83F3-A215D8C97D61.201
2019/10/08 11:22:24.7704482 4776 5692 DataStore Failed to find update with global id of 9A88E22A-9CF6-4082-8E35-29557310BD91.201
2019/10/08 11:22:24.7704678 4776 5692 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2019/10/08 11:22:24.7704704 4776 5692 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1967]
2019/10/08 11:22:24.7705157 4776 5692 Reporter OS Product Type = 0x00000030
2019/10/08 11:22:24.7825747 4776 5692 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2019/10/08 11:22:24.7825778 4776 5692 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1967]
2019/10/08 11:22:24.8001603 4776 5692 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2019/10/08 11:22:24.8001630 4776 5692 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1967]
2019/10/08 11:22:24.8016554 4776 5692 Agent *FAILED* [80248014] GetServiceObject couldn't find service '8B24B027-1DEE-BABB-9A95-3517DFB9C552'.
2019/10/08 11:22:24.8016579 4776 5692 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1967]
2019/10/08 11:22:24.8037686 4776 5692 IdleTimer WU operation (SR.SedimentPack::UpdateSearcher ID 1) started; operation # 3; does use network; is not at background priority
2019/10/08 11:22:24.8039955 4776 7104 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]
2019/10/08 11:22:24.8042157 4776 7104 IdleTimer WU operation (SR.SedimentPack::UpdateSearcher ID 1, operation # 3) stopped; does use network; is not at background priority
2019/10/08 11:22:24.8089328 2304 6512 ComApi Federated Search: Starting search against 1 service(s) (cV = +iod/+27zUe5elvM.1.0)
2019/10/08 11:22:24.8090456 2304 6512 ComApi * START * Search ClientId = SedimentPack::UpdateSearcher, ServiceId = 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7, Flags: 0X10000 (cV = +iod/+27zUe5elvM.1.0.0)
2019/10/08 11:22:24.8100826 4776 6176 IdleTimer WU operation (CSearchCall::Init ID 2) started; operation # 6; does not use network; is not at background priority
2019/10/08 11:22:24.8106377 4776 6176 Agent * START * Queueing Finding updates [CallerId = SedimentPack::UpdateSearcher Id = 2]
2019/10/08 11:22:24.8106436 4776 6176 Agent Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is not in sequential scan list
2019/10/08 11:22:24.8106473 4776 6176 Agent Added service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 to sequential scan list
2019/10/08 11:22:24.8109045 4776 6936 Agent Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is in sequential scan list
2019/10/08 11:22:24.8114401 4776 4744 Agent * END * Queueing Finding updates [CallerId = SedimentPack::UpdateSearcher Id = 2]
2019/10/08 11:22:24.8118489 4776 4744 Agent * START * Finding updates CallerId = SedimentPack::UpdateSearcher Id = 2 (cV = +iod/+27zUe5elvM.1.0.0.1)
2019/10/08 11:22:24.8118511 4776 4744 Agent Online = No; Interactive = Yes; AllowCachedResults = No; Ignore download priority = No
2019/10/08 11:22:24.8118523 4776 4744 Agent Criteria = IsHidden=1""
2019/10/08 11:22:24.8118550 4776 4744 Agent ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2019/10/08 11:22:24.8118564 4776 4744 Agent Search Scope = {Machine}
2019/10/08 11:22:24.8118590 4776 4744 Agent Caller SID for Applicability: S-1-5-18
2019/10/08 11:22:24.8122601 4776 4744 Agent *FAILED* [8024043D] GetIsInventoryRequired
2019/10/08 11:22:24.9696776 4776 3500 DownloadManager Received power state change notification: Old: <unknown>; New: AC.
2019/10/08 11:22:24.9696827 4776 3500 DownloadManager Power state changed from <unknown> to AC.
2019/10/08 11:22:29.7950973 4776 3500 Agent *FAILED* [80248014] GetServiceObject couldn't find service '8B24B027-1DEE-BABB-9A95-3517DFB9C552'.
2019/10/08 11:22:29.7951000 4776 3500 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1967]
2019/10/08 11:22:29.7951037 4776 3500 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2019/10/08 11:22:29.7951057 4776 3500 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1967]
2019/10/08 11:22:29.7951089 4776 3500 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2019/10/08 11:22:29.7951109 4776 3500 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1967]
Any ideas what's going on?
Thanks.
Continue reading...
I'm on Windows 10 Pro v. 10.0.17134 Build 17134
I've tried the Windows Update troubleshooter, sfc and dism commands, reboots, etc.
This is the update log:
2019/10/08 11:18:54.0677281 4780 5376 Shared * START * Service startup
2019/10/08 11:18:54.1041173 4780 5376 IdleTimer Non-AoAc machine. Aoac operations will be ignored.
2019/10/08 11:18:54.1046662 4780 5376 Agent WU client version 10.0.17134.1038
2019/10/08 11:18:54.1052653 4780 5376 Agent SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2019/10/08 11:18:54.1053755 4780 5376 Agent Base directory: C:\WINDOWS\SoftwareDistribution
2019/10/08 11:18:54.1066828 4780 5376 Agent Datastore directory: C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb
2019/10/08 11:18:54.1177112 4780 5376 DataStore JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
2019/10/08 11:18:54.7813152 4780 5376 DataStore Datastore was migrated from version 7.5 to version 7.6.
2019/10/08 11:18:54.7858831 4780 5376 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2019/10/08 11:18:54.7860714 4780 5376 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 3.
2019/10/08 11:18:54.7875762 4780 5376 Shared Network state: Connected
2019/10/08 11:18:56.2181896 4780 5376 Misc *FAILED* [8024000C] LoadHistoryEventFromRegistry completed
2019/10/08 11:18:56.2185688 4780 5376 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2019/10/08 11:18:56.2185816 4780 5376 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 3.
2019/10/08 11:18:56.2185935 4780 5376 Shared Power status changed
2019/10/08 11:18:56.2246649 4780 5376 Agent Initializing global settings cache
2019/10/08 11:18:56.2246727 4780 5376 Agent WSUS server: https://UL-SCCM16.ul.ucr.edu:8531
2019/10/08 11:18:56.2246751 4780 5376 Agent WSUS status server: https://UL-SCCM16.ul.ucr.edu:8531
2019/10/08 11:18:56.2246771 4780 5376 Agent Alternate Download Server: (null)
2019/10/08 11:18:56.2246788 4780 5376 Agent Fill Empty Content Urls: No
2019/10/08 11:18:56.2246805 4780 5376 Agent Target group: (Unassigned Computers)
2019/10/08 11:18:56.2246824 4780 5376 Agent Windows Update access disabled: No
2019/10/08 11:18:56.2246846 4780 5376 Agent Do not connect to Windows Update Internet locations: No
2019/10/08 11:18:56.2267784 4780 5376 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2019-10-09 17:38:16, not idle-only, not network-only
2019/10/08 11:18:56.2430015 4780 5376 Agent Initializing Windows Update Agent
2019/10/08 11:18:56.2436049 4780 5376 Agent CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
2019/10/08 11:18:56.2461239 4780 5376 Agent Attempt 1 to obtain post-reboot results for event with cookie {ProductName":"Client.OS.RS2.amd64"
2019/10/08 11:18:56.2462835 4780 5376 Handler Enter GetPostRebootResult for Deployment handler. Reporting cookie data: {ProductName":"Client.OS.RS2.amd64"
2019/10/08 11:18:56.2516393 4780 5376 Handler Reporting cookie data: Product name Client.OS.RS2.amd64 Sandbox path C:\WINDOWS\SoftwareDistribution\Download\7873a23ad0ec26ff5cb3919c7ba6e6a0 Update Agent name UpdateAgent.dll Build version 10.0.17134.1069
2019/10/08 11:18:56.2519054 4780 5376 Handler Sandbox folder C:\WINDOWS\SoftwareDistribution\Download\7873a23ad0ec26ff5cb3919c7ba6e6a0 exists
2019/10/08 11:18:56.2520970 4780 5376 Handler Using the inbox service stack dll file 'C:\WINDOWS\system32\UpdateAgent.dll'
2019/10/08 11:18:58.1117508 7216 7232 ComApi * START * Federated Search ClientId = SedimentPack::UpdateSearcher (cV: 5VOjMKzlWk2/odE+.1.0)
2019/10/08 11:20:38.4514768 4780 5376 Handler GetPostRebootResult call failed. Status code is 0x80010108
2019/10/08 11:20:38.4569151 4780 5376 Handler *FAILED* [80010108] Leave GetPostRebootResult for Deployment handler
2019/10/08 11:20:38.4571204 4780 5376 Agent Attempt 1 to obtain post-reboot results for event with cookie 30768643_2851281425.
2019/10/08 11:20:38.4643363 4780 5376 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 4.
2019/10/08 11:20:38.4650863 4780 5940 IdleTimer WU operation (SR.SedimentPack::UpdateSearcher ID 1) started; operation # 3; does use network; is not at background priority
2019/10/08 11:20:38.4670951 4780 6432 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]
2019/10/08 11:20:38.4684288 4780 6432 IdleTimer WU operation (SR.SedimentPack::UpdateSearcher ID 1, operation # 3) stopped; does use network; is not at background priority
2019/10/08 11:20:38.4782001 7216 2996 ComApi Federated Search: Starting search against 1 service(s) (cV = 5VOjMKzlWk2/odE+.1.0)
2019/10/08 11:20:38.4783727 7216 2996 ComApi * START * Search ClientId = SedimentPack::UpdateSearcher, ServiceId = 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7, Flags: 0X10000 (cV = 5VOjMKzlWk2/odE+.1.0.0)
2019/10/08 11:20:38.4809914 4780 5940 IdleTimer WU operation (CSearchCall::Init ID 2) started; operation # 6; does not use network; is not at background priority
2019/10/08 11:20:38.4810359 4780 5940 Reporter OS Product Type = 0x00000030
2019/10/08 11:20:38.4990690 4780 5940 Agent * START * Queueing Finding updates [CallerId = SedimentPack::UpdateSearcher Id = 2]
2019/10/08 11:20:38.4990753 4780 5940 Agent Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is not in sequential scan list
2019/10/08 11:20:38.4990790 4780 5940 Agent Added service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 to sequential scan list
2019/10/08 11:20:38.4992965 4780 3000 Agent Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is in sequential scan list
2019/10/08 11:20:38.5001066 4780 8156 Agent * END * Queueing Finding updates [CallerId = SedimentPack::UpdateSearcher Id = 2]
2019/10/08 11:20:38.5007817 4780 8156 Agent * START * Finding updates CallerId = SedimentPack::UpdateSearcher Id = 2 (cV = 5VOjMKzlWk2/odE+.1.0.0.1)
2019/10/08 11:20:38.5007860 4780 8156 Agent Online = No; Interactive = Yes; AllowCachedResults = No; Ignore download priority = No
2019/10/08 11:20:38.5007873 4780 8156 Agent Criteria = IsHidden=1""
2019/10/08 11:20:38.5007900 4780 8156 Agent ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2019/10/08 11:20:38.5007910 4780 8156 Agent Search Scope = {Machine}
2019/10/08 11:20:38.5007939 4780 8156 Agent Caller SID for Applicability: S-1-5-18
2019/10/08 11:20:38.5032175 4780 8156 Agent *FAILED* [8024043D] GetIsInventoryRequired
2019/10/08 11:20:38.5937625 4780 6496 DownloadManager Received power state change notification: Old: <unknown>; New: AC.
2019/10/08 11:20:38.5937657 4780 6496 DownloadManager Power state changed from <unknown> to AC.
2019/10/08 11:20:38.6067277 4780 5376 Misc CSusClientGlobal:
oServicePreShutdown2019/10/08 11:20:38.6067299 4780 5376 IdleTimer Idle timer disabled in preparation for service shutdown
2019/10/08 11:20:38.6067338 4780 5376 Misc WUTaskManager uninit
2019/10/08 11:20:38.6067365 4780 5376 Agent Earliest future timer found:
2019/10/08 11:20:38.6067564 4780 5376 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2019-10-09 17:38:16, not idle-only, not network-only
2019/10/08 11:20:38.6120437 4780 5376 Misc CreateSessionStateChangeTrigger, TYPE:2, Enable:No
2019/10/08 11:20:38.6120642 4780 5376 Misc CreateSessionStateChangeTrigger, TYPE:4, Enable:No
2019/10/08 11:20:38.6472639 4780 5376 Misc Agent uninit
2019/10/08 11:20:39.1212159 4780 8156 Agent Search call was cancelled with context 1
2019/10/08 11:20:39.1242288 4780 8156 Agent * END * Finding updates CallerId = SedimentPack::UpdateSearcher, Id = 2, Exit code = 0x8024000B (cV = 5VOjMKzlWk2/odE+.1.0.0.1)
2019/10/08 11:20:39.1249903 4780 8156 IdleTimer WU operation (CSearchCall::Init ID 2, operation # 6) stopped; does not use network; is not at background priority
2019/10/08 11:20:39.1264816 7216 7236 ComApi *RESUMED* Search ClientId = SedimentPack::UpdateSearcher, ServiceId = 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 (cV = 5VOjMKzlWk2/odE+.1.0.0)
2019/10/08 11:20:39.1270205 4780 5376 Agent Sending shutdown notification to client
2019/10/08 11:20:39.1275788 4780 5376 Agent Sending shutdown notification to client
2019/10/08 11:20:39.1287760 4780 5376 Misc Reporter uninit
2019/10/08 11:20:39.1288266 4780 5376 Misc network cost manager uninit
2019/10/08 11:20:39.1288374 4780 5376 Misc Eventer uninit
2019/10/08 11:20:39.1302374 7216 7236 ComApi Exit code = 0x00000000, Result code = 0x8024001E (cV = 5VOjMKzlWk2/odE+.1.0.0)
2019/10/08 11:20:39.1302420 7216 7236 ComApi * END * Search ClientId = SedimentPack::UpdateSearcher, Updates found = 0, ServiceId = 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 (cV = 5VOjMKzlWk2/odE+.1.0.0)
2019/10/08 11:20:39.1309866 7216 2996 ComApi * END * All federated searches have completed. Jobs = 1, Succeeded = 0, ClientId = SedimentPack::UpdateSearcher (cV = 5VOjMKzlWk2/odE+.1.1)
2019/10/08 11:20:40.1347037 4780 5376 Misc ServiceManager uninit
2019/10/08 11:20:40.1347548 4780 5376 Misc PersistentTimeoutScheduler uninit
2019/10/08 11:20:40.1347566 4780 5376 Misc datastore uninit
2019/10/08 11:20:40.1590167 4780 5376 Misc setting cache uninit
2019/10/08 11:20:40.1590189 4780 5376 Misc security checker uninit
2019/10/08 11:20:40.1590216 4780 5376 Misc Test Hook uninit
2019/10/08 11:20:40.1590226 4780 5376 Misc IdleTimer uninit
2019/10/08 11:20:40.1592529 4780 5376 Shared * END * Service exit Exit code = 0x240001
2019/10/08 11:21:14.9867675 4776 5340 Shared * START * Service startup
2019/10/08 11:21:15.0155486 4776 5340 IdleTimer Non-AoAc machine. Aoac operations will be ignored.
2019/10/08 11:21:15.0158588 4776 5340 Agent WU client version 10.0.17134.112
2019/10/08 11:21:15.0163457 4776 5340 Agent SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2019/10/08 11:21:15.0164340 4776 5340 Agent Base directory: C:\WINDOWS\SoftwareDistribution
2019/10/08 11:21:15.0173382 4776 5340 Agent Datastore directory: C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb
2019/10/08 11:21:15.0190160 4776 5340 DataStore JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
2019/10/08 11:21:15.1093024 4776 5340 DataStore DS: Database will be reset next time it starts up due to 0x80248006
2019/10/08 11:21:15.1095051 4776 5340 DataStore Datastore version is incorrect. Expected 7.5-7.5, but got 7.6.
2019/10/08 11:21:15.1498238 4776 5340 DataStore Forcing re-creation of data store
2019/10/08 11:21:15.1498388 4776 5340 DataStore JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
2019/10/08 11:21:15.3443706 4776 5340 DataStore Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 added
2019/10/08 11:21:15.3760410 4776 5340 DataStore Service 9482F4B4-E343-43B6-B170-9A65BC822C77 added
2019/10/08 11:21:15.3763371 4776 5340 DataStore Data store successfully created
2019/10/08 11:21:15.3815236 4776 5340 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2019/10/08 11:21:15.3817008 4776 5340 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 4.
2019/10/08 11:21:15.3851455 4776 5340 Shared Network state: Connected
2019/10/08 11:21:18.7733407 2304 1884 ComApi * START * Federated Search ClientId = SedimentPack::UpdateSearcher (cV: +iod/+27zUe5elvM.1.0)
2019/10/08 11:21:21.4947438 4776 5340 Misc *FAILED* [8024000C] LoadHistoryEventFromRegistry completed
2019/10/08 11:21:21.4948825 4776 5340 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2019/10/08 11:21:21.4948899 4776 5340 Shared UpdateNetworkState Ipv4, cNetworkInterfaces = 4.
2019/10/08 11:21:21.4948966 4776 5340 Shared Power status changed
2019/10/08 11:21:21.4973925 4776 5692 Agent *FAILED* [80240013] m_services.Add()
2019/10/08 11:21:21.4973962 4776 5692 Agent *FAILED* [80240013] Method failed [CAgentServiceManager::CreateServiceObjectAndAddIntoMap:2099]
2019/10/08 11:21:21.4973984 4776 5692 Agent *FAILED* [80240013] Method failed [CAgentServiceManager:
elayedInit:2743]2019/10/08 11:21:21.4986198 4776 5340 Agent Initializing global settings cache
2019/10/08 11:21:21.4986217 4776 5340 Agent WSUS server: https://UL-SCCM16.ul.ucr.edu:8531
2019/10/08 11:21:21.4986231 4776 5340 Agent WSUS status server: https://UL-SCCM16.ul.ucr.edu:8531
2019/10/08 11:21:21.4986243 4776 5340 Agent Alternate Download Server: (null)
2019/10/08 11:21:21.4986256 4776 5340 Agent Fill Empty Content Urls: No
2019/10/08 11:21:21.4986269 4776 5340 Agent Target group: (Unassigned Computers)
2019/10/08 11:21:21.4986281 4776 5340 Agent Windows Update access disabled: No
2019/10/08 11:21:21.4986330 4776 5340 Agent Do not connect to Windows Update Internet locations: No
2019/10/08 11:21:21.5193178 4776 5692 Agent Initializing Windows Update Agent
2019/10/08 11:21:21.5194477 4776 5692 Agent CPersistentTimeoutScheduler | GetTimer, returned hr = 0x80248007
2019/10/08 11:21:21.5196039 4776 5692 Agent CPersistentTimeoutEvent | Resubscribe, no existing/cached timer for Id=29A863E7-8609-4D1E-B7CD-5668F857F1DB.
2019/10/08 11:21:21.5196334 4776 5692 Agent Adding timer:
2019/10/08 11:21:21.5196411 4776 5692 Agent Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2019-10-09 18:21:21, not idle-only, not network-only
2019/10/08 11:21:21.5227724 4776 5692 Agent Attempt 2 to obtain post-reboot results for event with cookie {ProductName":"Client.OS.RS2.amd64"
2019/10/08 11:21:21.5229679 4776 5692 Handler Enter GetPostRebootResult for Deployment handler. Reporting cookie data: {ProductName":"Client.OS.RS2.amd64"
2019/10/08 11:21:21.5306600 4776 5692 Handler Reporting cookie data: Product name Client.OS.RS2.amd64 Sandbox path C:\WINDOWS\SoftwareDistribution\Download\7873a23ad0ec26ff5cb3919c7ba6e6a0 Update Agent name UpdateAgent.dll Build version 10.0.17134.1069
2019/10/08 11:21:21.5308764 4776 5692 Handler Sandbox folder C:\WINDOWS\SoftwareDistribution\Download\7873a23ad0ec26ff5cb3919c7ba6e6a0 exists
2019/10/08 11:21:21.5310777 4776 5692 Handler Using the inbox service stack dll file 'C:\WINDOWS\system32\UpdateAgent.dll'
2019/10/08 11:22:24.7631086 4776 5692 Handler Update status code is 0x800F0922
2019/10/08 11:22:24.7631109 4776 5692 Handler Failed to install the update
2019/10/08 11:22:24.7653535 4776 5692 Handler Leave GetPostRebootResult for Deployment handler
2019/10/08 11:22:24.7654689 4776 5692 DataStore Failed to find update with global id of 834DE9CA-0F09-4E6D-86B5-D349D64A0C46.1
2019/10/08 11:22:24.7656722 4776 5692 Agent Attempt 2 to obtain post-reboot results for event with cookie 30768643_2851281425.
2019/10/08 11:22:24.7701387 4776 5692 Handler Post-reboot status for session 30768643_2851281425: 0x800f0922.
2019/10/08 11:22:24.7704119 4776 5692 DataStore Failed to find update with global id of 1CD62C85-F21A-4E57-83F3-A215D8C97D61.201
2019/10/08 11:22:24.7704482 4776 5692 DataStore Failed to find update with global id of 9A88E22A-9CF6-4082-8E35-29557310BD91.201
2019/10/08 11:22:24.7704678 4776 5692 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2019/10/08 11:22:24.7704704 4776 5692 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1967]
2019/10/08 11:22:24.7705157 4776 5692 Reporter OS Product Type = 0x00000030
2019/10/08 11:22:24.7825747 4776 5692 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2019/10/08 11:22:24.7825778 4776 5692 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1967]
2019/10/08 11:22:24.8001603 4776 5692 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2019/10/08 11:22:24.8001630 4776 5692 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1967]
2019/10/08 11:22:24.8016554 4776 5692 Agent *FAILED* [80248014] GetServiceObject couldn't find service '8B24B027-1DEE-BABB-9A95-3517DFB9C552'.
2019/10/08 11:22:24.8016579 4776 5692 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1967]
2019/10/08 11:22:24.8037686 4776 5692 IdleTimer WU operation (SR.SedimentPack::UpdateSearcher ID 1) started; operation # 3; does use network; is not at background priority
2019/10/08 11:22:24.8039955 4776 7104 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]
2019/10/08 11:22:24.8042157 4776 7104 IdleTimer WU operation (SR.SedimentPack::UpdateSearcher ID 1, operation # 3) stopped; does use network; is not at background priority
2019/10/08 11:22:24.8089328 2304 6512 ComApi Federated Search: Starting search against 1 service(s) (cV = +iod/+27zUe5elvM.1.0)
2019/10/08 11:22:24.8090456 2304 6512 ComApi * START * Search ClientId = SedimentPack::UpdateSearcher, ServiceId = 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7, Flags: 0X10000 (cV = +iod/+27zUe5elvM.1.0.0)
2019/10/08 11:22:24.8100826 4776 6176 IdleTimer WU operation (CSearchCall::Init ID 2) started; operation # 6; does not use network; is not at background priority
2019/10/08 11:22:24.8106377 4776 6176 Agent * START * Queueing Finding updates [CallerId = SedimentPack::UpdateSearcher Id = 2]
2019/10/08 11:22:24.8106436 4776 6176 Agent Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is not in sequential scan list
2019/10/08 11:22:24.8106473 4776 6176 Agent Added service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 to sequential scan list
2019/10/08 11:22:24.8109045 4776 6936 Agent Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is in sequential scan list
2019/10/08 11:22:24.8114401 4776 4744 Agent * END * Queueing Finding updates [CallerId = SedimentPack::UpdateSearcher Id = 2]
2019/10/08 11:22:24.8118489 4776 4744 Agent * START * Finding updates CallerId = SedimentPack::UpdateSearcher Id = 2 (cV = +iod/+27zUe5elvM.1.0.0.1)
2019/10/08 11:22:24.8118511 4776 4744 Agent Online = No; Interactive = Yes; AllowCachedResults = No; Ignore download priority = No
2019/10/08 11:22:24.8118523 4776 4744 Agent Criteria = IsHidden=1""
2019/10/08 11:22:24.8118550 4776 4744 Agent ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2019/10/08 11:22:24.8118564 4776 4744 Agent Search Scope = {Machine}
2019/10/08 11:22:24.8118590 4776 4744 Agent Caller SID for Applicability: S-1-5-18
2019/10/08 11:22:24.8122601 4776 4744 Agent *FAILED* [8024043D] GetIsInventoryRequired
2019/10/08 11:22:24.9696776 4776 3500 DownloadManager Received power state change notification: Old: <unknown>; New: AC.
2019/10/08 11:22:24.9696827 4776 3500 DownloadManager Power state changed from <unknown> to AC.
2019/10/08 11:22:29.7950973 4776 3500 Agent *FAILED* [80248014] GetServiceObject couldn't find service '8B24B027-1DEE-BABB-9A95-3517DFB9C552'.
2019/10/08 11:22:29.7951000 4776 3500 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1967]
2019/10/08 11:22:29.7951037 4776 3500 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2019/10/08 11:22:29.7951057 4776 3500 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1967]
2019/10/08 11:22:29.7951089 4776 3500 Agent *FAILED* [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.
2019/10/08 11:22:29.7951109 4776 3500 Agent *FAILED* [80248014] Method failed [CAgentServiceManager::GetServiceObject:1967]
Any ideas what's going on?
Thanks.
Continue reading...