Error code 0xc0000185 on Acer Nitro 5 over Windows 10 20H2 update

  • Thread starter Thread starter SeyaryMinamoto
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SeyaryMinamoto

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I've spent three days rebooting my computer down to factory settings due to a sudden error that keeps happening on my Acer Nitro 5: it fails to boot into Windows 10, as though the booting files had been corrupted, and the main possible culprit I've seen so far is the latest 20H2 update. The error happened upon a failed installation of the update, which likely failed because my WiFi connection has been very unstable in the last months and the update was probably only half-downloaded by then, at best, but going by the system's behavior (as in, displaying the "Preparing Windows. Do not turn off your device" screen, despite I hadn't even been WARNED there was an update on the way), it was attempting to install it anyways.


I have managed to back up my files through command prompt, and I have successfully rebooted the computer many times now with a Windows 10 USB Drive Boot, but upon attempting to reinstall my laptop's Intel Optane Memory System, I had the exact same crash -- whether with updates enabled or disabled --, resulting in the "No bootable device" screen once more. I don't know if I have two problems, or one, persistent one, that has spread out and affected the Optane Memory System too. For now I've decided to stall the update to 20H2 for as long as I can, and not to install Optane until I can figure out what's the actual source of this problem. If anyone has any input on what the problem might be and how to resolve it, thanks in advance.

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