error code 0x800A1391

[Fellow_Traveller]

when Itry to access the "Windows Update" web-page.

assiduous research has yielded 'n joy' as to what this error code actually
means.

thanks forany help or input.

FT



--
blah-blah-blah

 

[MowGreen [MVP]]

Posted by Taurarian, MVP:

> An error occurs when Windows Update is unable to download and install the Windows Update
> ActiveX component.
> Can also be caused when a firewall blocks the download of the component.
>
> Try adding the following sites to the IE Trusted Sites zone
>
> http://update.microsoft.com
> http://download.windowsupdate.microsoft.com
>
> You may need to uncheck "Require Server Verification (https for all sites in this zone
> to add these sites.
> Recheck when finished.
>
> You receive an "Initialization error 0x800A1391" error message and the Windows Update Web
> site does not appear
> http://support.microsoft.com/?scid=kb;en-us;836961
>
> Check for parasites:
> http://www.aumha.org/a/quickfix.htm
>
> Check your firewall settings.
>
>
> Posted by another user:
> For ZoneAlarm, go into the privacy tab and add update.microsoft.com under the site list
> tab and enable mobile codes for only this one.
> This will allow Active X to be run, which is required for Windows Update to run
> successfully.
>
> Posted by SueH
> I fixed it!! Nothing suggested seemed to work. I kept at it and figured it out finally! I
> use ZoneAlarm Security Suite 2006 for anti-virus/anti-spyware protection. I opened the
> application main menu and clicked 'Privacy' on left menu. On the upper right there are 3
> Tabs named Main, Site List & Cache Cleaner. Click on Main tab and go down to 3rd option at
> bottom of window called Mobile Code Control. Click 'Custom' button. In 'Custom Privacy
> Settings' window click tab called 'Mobile Code'. Click button named 'Reset to Default'.
> Click 'Apply' then 'OK'. That should do it. The ActiveX embedded objects had been blocked
> causing Windows Update to be blocked as a result. Hope this helps anyone who needs it. If
> using other security software check the settings to be sure this isn't what is preventing
> updates from running.
> Good luck!!
>
> -- =================================
> TaurArian [MS-MVP] 2005-2008 - Australia


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Fellow_Traveller wrote:

> when Itry to access the "Windows Update" web-page.
>
> assiduous research has yielded 'n joy' as to what this error code actually
> means.
>
> thanks forany help or input.
>
> FT
>
>
>