Error 0x800f0988 while installing 2020-05 Cumulative Update KB4556799

  • Thread starter Thread starter Tomasz Prz
  • Start date Start date
T

Tomasz Prz

Guest
I'm receiving error 0x800f0988 when installing May Cumulative Update.


Windows Update tried for many times without any success. The same occured with previous cumulative updates from April and so.

Other Windows Updates works fine.

I tried to install using standalone installer, and I also tried other things like:

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

dism /online /cleanup-image /startcomponentcleanup
sfc / scannow

but it didn't report any issue.


I searched log files and found something in CBS.log, the interesting part below.

It says there's a problem with package, but I have no idea how to fix it.


2020-05-19 20:14:46, Info CBS Exec: Staging Package: Microsoft-Windows-Client-Desktop-Required-WOW64-Package~31bf3856ad364e35~amd64~pl-PL~10.0.18362.836, Update: AE9747C0DD929209500AAD3BB06B2DE365F8B905CC480B827FF0E37C13F74A1C

2020-05-19 20:14:46, Info CBS Exec: Staging Package: Microsoft-Windows-Client-Desktop-Required-WOW64-Package~31bf3856ad364e35~amd64~pl-PL~10.0.18362.836, Update: AE9747C0DD929209500AAD3BB06B2DE365F8B905CC480B827FF0E37C13F74A1C, MarkDeploymentStaged: amd64_microsoft-windows-c..d-wow64-deployment0_31bf3856ad364e35_10.0.18362.836_pl-pl_0f6b5bfaa70e01db

2020-05-19 20:14:46, Info CBS Exec: Staging Package: Microsoft-Windows-Client-Desktop-Required-WOW64-Package00~31bf3856ad364e35~amd64~pl-PL~10.0.18362.836, Update: D553CBD04B29AD8F92E21E4044772B47B7A25672E30FF65E251A498F307EB78F

2020-05-19 20:14:46, Info CBS Exec: Staging Package: Microsoft-Windows-Client-Desktop-Required-WOW64-Package00~31bf3856ad364e35~amd64~pl-PL~10.0.18362.836, Update: D553CBD04B29AD8F92E21E4044772B47B7A25672E30FF65E251A498F307EB78F, MarkDeploymentStaged: amd64_microsoft-windows-c..wow64-deployment000_31bf3856ad364e35_10.0.18362.836_pl-pl_85a347eb27405e2f

2020-05-19 20:15:15, Error CBS Exec: Failed to pre-stage package: Microsoft-Windows-MSMQ-Client-WOW64-Package~31bf3856ad364e35~amd64~~10.0.18362.657, file: rdpcore.dll, sandbox: \\?\C:\Windows\SoftwareDistribution\Download\2c5f4fa0e75e344f20ef4495113b3cbd\inst\ [HRESULT = 0x800f0988 - PSFX_E_INVALID_DELTA_COMBINATION]

2020-05-19 20:15:15, Info CBS Failed to gather all required files. [HRESULT = 0x800f0988 - PSFX_E_INVALID_DELTA_COMBINATION]

2020-05-19 20:15:15, Info CBS Failed to gather all missing files for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~18362.836.1.6 [HRESULT = 0x800f0988 - PSFX_E_INVALID_DELTA_COMBINATION]

2020-05-19 20:15:15, Info CSI 0000000b@2020/5/19:18:15:15.538 CSI Transaction @0x1bbfaf7d420 destroyed

2020-05-19 20:15:15, Error CBS Failed to pre- stage package: Package_for_RollupFix~31bf3856ad364e35~amd64~~18362.836.1.6 [HRESULT = 0x800f0988 - PSFX_E_INVALID_DELTA_COMBINATION]

2020-05-19 20:15:15, Info CBS CommitPackagesState: Started persisting state of packages

2020-05-19 20:15:15, Info CBS CommitPackagesState: Completed persisting state of packages

2020-05-19 20:15:15, Info CSI 0000000c@2020/5/19:18:15:15.581 CSI Transaction @0x1bbfaf7df00 destroyed

2020-05-19 20:15:15, Info CBS Perf: Stage chain complete.

2020-05-19 20:15:15, Info CBS Failed to stage execution chain. [HRESULT = 0x800f0988 - PSFX_E_INVALID_DELTA_COMBINATION]

2020-05-19 20:15:15, Error CBS Failed to process single phase execution. [HRESULT = 0x800f0988 - PSFX_E_INVALID_DELTA_COMBINATION]

2020-05-19 20:15:15, Info CBS WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~18362.836.1.6, status: 0x800f0988, failure source: Stage, start state: Resolved, target state: Installed, client id: WindowsUpdateAgent

2020-05-19 20:15:15, Info CBS Not able to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2020-05-19 20:15:15, Info CBS Added C:\Windows\Logs\CBS\CBS.log to WER report.

2020-05-19 20:15:15, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20200518101357.log to WER report.

2020-05-19 20:15:15, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20200514093808.cab to WER report.






OS is Windows 10 x64.

Continue reading...
 
Back
Top