Epson ET-4760 prints intermittently in MS Word in Windows 10

[Dragonfly sailor girl]

Sometimes when I send a MS Word print job to the Epson RT-4760, everything works fine, and I get my job printed. I am using Windows 10 from the Office 365 suite.Other times, the printer will not print. I get error messages such as "problem with the printer setup" or "printer ready" and no printing gets done. Troubleshooter cannot find the problem. However, I can print from my screen immediately after the Word document refuses to print. What's going on? How can I get my Word documents to print consistently?

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