Encrypting file system the certificate or key is not available for export on this machine. Error code : 80092004

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High Hopes1

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Hello! I used to have a laptop and I sold it about two years ago. Before I sold it I moved my files to an external drive. The files were encrypted now I'm trying to access them on another pc but they're locked. Note: I was using my Microsoft Account when I did the encryption My question now is how can I decrypt them back on my new device? Please help!!!

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