L
LisaLayne2
Guest
I have tried ALL of the suggested fixes and my DVD/CD-ROM does not appear anywhere.
One fix said to try TROUBLESHOOTING the Hardware & Sound or Devices - This does not exist in my troubleshooting options. There is NO Hardware/Sound and or Devices CATEGORY at all listed in troubleshooting. All other categories are there. See photos below.
Somehow the DRIVER to my DVD/CD-ROM has been removed.
It is connected and gets power. It will open, I can insert a disc and close it. It spins for a few seconds but no window opens.
This happened once before with a Windows update, but I was able to fix it with the suggested fixes. This time, none work.
Where/HOW can I get a new driver to download to fix it!????
Details:
Toshiba Satellite P775-S7100
Windows 10 (64 bit)
![5ad5fe6f-2f06-4e8d-bae3-3c09f355ad34?upload=true.jpg 5ad5fe6f-2f06-4e8d-bae3-3c09f355ad34?upload=true.jpg](https://microsoftforum.net/data/attachments/40/40895-a67e91b6a7a07caa7c4b46c63336b7a4.jpg?hash=pn6RtqegfK)
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One fix said to try TROUBLESHOOTING the Hardware & Sound or Devices - This does not exist in my troubleshooting options. There is NO Hardware/Sound and or Devices CATEGORY at all listed in troubleshooting. All other categories are there. See photos below.
Somehow the DRIVER to my DVD/CD-ROM has been removed.
It is connected and gets power. It will open, I can insert a disc and close it. It spins for a few seconds but no window opens.
This happened once before with a Windows update, but I was able to fix it with the suggested fixes. This time, none work.
Where/HOW can I get a new driver to download to fix it!????
Details:
Toshiba Satellite P775-S7100
Windows 10 (64 bit)
![e5701fac-34ee-4e86-ba89-6ac2f8ecae27?upload=true.jpg e5701fac-34ee-4e86-ba89-6ac2f8ecae27?upload=true.jpg](https://microsoftforum.net/data/attachments/40/40894-2c997a9ff9a1d6916a25426580b0543d.jpg?hash=LJl6n_mh1p)
![5ad5fe6f-2f06-4e8d-bae3-3c09f355ad34?upload=true.jpg 5ad5fe6f-2f06-4e8d-bae3-3c09f355ad34?upload=true.jpg](https://microsoftforum.net/data/attachments/40/40895-a67e91b6a7a07caa7c4b46c63336b7a4.jpg?hash=pn6RtqegfK)
Continue reading...