DVD/CD Not operating, Code 19

[JB526]

My DVD is not operting. Device manager is providing the following status:

Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)

 

[Maincat]

"JB526" <JB526@discussions.microsoft.com> wrote in message
news:E7AF66A3-6BAA-41A2-BDC2-271CEB567177@microsoft.com...
> My DVD is not operting. Device manager is providing the following status:
>
> Windows cannot start this hardware device because its configuration
> information (in the registry) is incomplete or damaged. (Code 19)

Try to use a system restore point to restore your settings to a time when it
was working.

 

[PA Bear [MS MVP]]

Windows version? How does this pertain to Windows Update?

JB526 wrote:
> My DVD is not operting. Device manager is providing the following status:
>
> Windows cannot start this hardware device because its configuration
> information (in the registry) is incomplete or damaged. (Code 19)

 

[Peter Foldes]

Not the thing to do

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Maincat" <steve@nospam.org.uk> wrote in message news:%23VYb5$CuIHA.4736@TK2MSFTNGP04.phx.gbl...
>
> "JB526" <JB526@discussions.microsoft.com> wrote in message
> news:E7AF66A3-6BAA-41A2-BDC2-271CEB567177@microsoft.com...
>> My DVD is not operting. Device manager is providing the following status:
>>
>> Windows cannot start this hardware device because its configuration
>> information (in the registry) is incomplete or damaged. (Code 19)
>
> Try to use a system restore point to restore your settings to a time when it
> was working.
>
>

 

[Peter Foldes]

Error Code 19. Read and implement

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"JB526" <JB526@discussions.microsoft.com> wrote in message news:E7AF66A3-6BAA-41A2-BDC2-271CEB567177@microsoft.com...
> My DVD is not operting. Device manager is providing the following status:
>
> Windows cannot start this hardware device because its configuration
> information (in the registry) is incomplete or damaged. (Code 19)

 

[Maincat]

"Peter Foldes" <okf22@hotmail.com> wrote in message
news:uC10$sFuIHA.576@TK2MSFTNGP05.phx.gbl...
Not the thing to do

--
Why not? His unit was working - system restore will sort it to a time when
it was working. Why have system restore then?