Drive is locked by BitLocker and the Microsoft account no longer exists

  • Thread starter Thread starter Elad S
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Elad S

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After updating to Windows 11 my laptop, the drive has been locked by BitLocker and requires a recovery key. I read online that the key can be found on the microsoft 365 account portal.Unfortunately previous user who created the BitLocker no longer employe here and his email and users has been deleted and no longer exists. After a talk he told me that the recovery key is saved with txt file on Document directory but it locked as well.Is there another way to get the password? Can the admin somehow get the key for me?

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