Dr Watson postmortem

  • Thread starter Thread starter Toya Davis
  • Start date Start date
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Toya Davis

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Whenever I right click on any icon on my desktop my computer freezes and I

get a Dr watson postmortem error . My PC also freezes when I right click on

any file or folder from a file search. When I double click my PC does not

freeze. I need help resolving this issue .
 
Right Click options ( Context Menu ) can be extended by 3rd-party

applications. This is how you get items such as "Scan with...." AV &

other options. Some of these context menu items can cause system

issues like you describe.



You can review all the entries present on your PC with a program

called ShellExView. You can selectively disable any items that might

be causing the system faults. ( non Microsoft in the company column ).



Download available here:

http://www.nirsoft.net/utils/shexview.html



"Toya Davis" wrote in message

news:2D5FB55D-4F02-4485-9085-17CF172DE573@microsoft.com...

> Whenever I right click on any icon on my desktop my computer freezes and I

> get a Dr watson postmortem error . My PC also freezes when I right click

> on

> any file or folder from a file search. When I double click my PC does not

> freeze. I need help resolving this issue .
 
Toya Davis was thinking very hard :

> Whenever I right click on any icon on my desktop my computer freezes and I

> get a Dr watson postmortem error . My PC also freezes when I right click on

> any file or folder from a file search. When I double click my PC does not

> freeze. I need help resolving this issue .



Toya something caused the problem, you may already know. You probably

will need to do some extra research.

Here is a start.



Mark Suspicious Shell Extensions

http://www.nirsoft.net/utils/shexvi...

Most shell extensions use standard file extensions (.dll, .ocx or .cpl)

as well as they usually don't turn on their system attribues

(read-only/hidden/system). If ShellExView detect shell extension with

unusual file extension or with unusual attribute (e.g: shell extension

dll that is marked as hidden in the file system), it'll be marked in

red color. It's recommended to deeply check these unusual shell

extensions to insure that they are not unwanted malicious programs that

penetrated into your system.
 
Dear Toya,

See if you can decipher the messages, or stop them:



http://www.computerhope.com/software/drwatson.htm



HTH,

ern.



"Toya Davis" wrote in message

news:2D5FB55D-4F02-4485-9085-17CF172DE573@microsoft.com...

> Whenever I right click on any icon on my desktop my computer freezes and I

> get a Dr watson postmortem error . My PC also freezes when I right click

> on

> any file or folder from a file search. When I double click my PC does not

> freeze. I need help resolving this issue .
 
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