dpc_watchdog_violation when connecting to home wi-fi

[Microsoft Windows]

posting this on behalf of a friend since they have no internet at the moment, but they have recently started receiving constant dpc_watchdog_violation bsods when trying to connect to their home wi-fi. other devices in the house are connected perfectly fine, and he's unable to download any drivers online due to having no internet connection to do so. this started randomly after coming home one day. he uses a vodafone ultra hub and has had strange internet problems recently anyway.

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