Microsoft Windows
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- Dec 10, 2024
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I just purchased a new PC with Windows 11 Home version. I have a Brother MFC-9330CDW printer with a scanner feature. I downloaded the Brother Full Driver & Software Package. The printer function works fine, but I cannot scan. I called Brother and they had me uninstall, then reinstall the Full Driver package. Scan function still didn't work. Brother support rep then said the issue is with Windows 11 and its Version 24H2...and I need to contact Microsoft to fix the issue. Does anybody have advice?
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