Don't have permission to view photos and videos

[Microsoft Friend 098]

Sir my photos are locked . My window is crashing so I reinstall it but I don't have access to my photos. I locked my photos with bitlocker and pad lock .but after reinstalling windows it says you don't have permission to view file. even I cannot cut or copy encrypted data .I changed the permission to everyone but still I can't access to my photos and videos . Can you please help me how can I unlock my photos and videos . Thanks

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