Dell Laptop freeze, then, I'm getting the Blue screen and it is restarting. (happens with and w/o the charger)

  • Thread starter Thread starter Sivan Gabay
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Sivan Gabay

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Hi all,I started having this issue:Dell Laptop freeze, then, I'm getting the Blue screen and it is restarting. (happens with and w/o the charger)I did all the steps mentioned in this kb:https://support.microsoft.com/en-us...ndows-365e0031-36b1-6031-f804-8fd86e0ef4caand I followed this one as well:https://answers.microsoft.com/en-us...f4b467d-38bc-40a9-86f7-334559cc1f6e?page=1The computer is still restarting after a while."Log Name: SystemSource: Microsoft-Windows-Kernel-Power Date:

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