A
Avinash karhana
Guest
OS Name Microsoft Windows 8 Pro
Version 6.2.9200 Build 9200
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name Avinash
System Manufacturer Dell Inc.
System Model Inspiron 3542
System Type x64-based PC
System SKU 0651
Processor Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz, 1700 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version Dell Inc. A10
SMBIOS Version 2.8
Embedded Controller Version 0.03
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.2.9200.16384"
Time Zone Pakistan Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.91 GB
Available Physical Memory 2.63 GB
Total Virtual Memory 7.41 GB
Available Virtual Memory 5.86 GB
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
I had Ubuntu 12.04 per installed on my laptop.
Touch pad worked fine on Ubuntu.The moment i put Window 8 installation disk on Cd drive and
started to install window 8 ,the mouse pointer disappears and touch pad does not work.
I installed window 8 using keyboard.
Now, when i connect USB mouse,mouse pointer appears and started to work fine .when i disconnect USB
mouse,pointer disappears .when i press Ctrl without USB mouse attached i see circles but no
physical mouse pointer.My touch pad is dead.There is no and off button on touch pad.But USB mouse is working fine. I use laptop only with the help of USB mouse.
when i open Device manager there was no option for touch pad .It has only USB mouse option.
Things i have tried:
1) ran “Hardware and Devices” troubleshooter to diagnose the exact issue.
2)Installed driver from dell support center.
3)Installed synaptic driver for window 8.
4)installed softwares like "driver identifier" and "driver scanner" etc.
4)Installed latest windows update.
But no luck.
Continue reading...
Version 6.2.9200 Build 9200
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name Avinash
System Manufacturer Dell Inc.
System Model Inspiron 3542
System Type x64-based PC
System SKU 0651
Processor Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz, 1700 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version Dell Inc. A10
SMBIOS Version 2.8
Embedded Controller Version 0.03
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.2.9200.16384"
Time Zone Pakistan Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.91 GB
Available Physical Memory 2.63 GB
Total Virtual Memory 7.41 GB
Available Virtual Memory 5.86 GB
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
I had Ubuntu 12.04 per installed on my laptop.
Touch pad worked fine on Ubuntu.The moment i put Window 8 installation disk on Cd drive and
started to install window 8 ,the mouse pointer disappears and touch pad does not work.
I installed window 8 using keyboard.
Now, when i connect USB mouse,mouse pointer appears and started to work fine .when i disconnect USB
mouse,pointer disappears .when i press Ctrl without USB mouse attached i see circles but no
physical mouse pointer.My touch pad is dead.There is no and off button on touch pad.But USB mouse is working fine. I use laptop only with the help of USB mouse.
when i open Device manager there was no option for touch pad .It has only USB mouse option.
Things i have tried:
1) ran “Hardware and Devices” troubleshooter to diagnose the exact issue.
2)Installed driver from dell support center.
3)Installed synaptic driver for window 8.
4)installed softwares like "driver identifier" and "driver scanner" etc.
4)Installed latest windows update.
But no luck.
Continue reading...