Deleted items from shared mailbox go to delegates deleted folder in Outlook click-to-run

  • Thread starter Thread starter Mateusz Paciorkowski
  • Start date Start date
M

Mateusz Paciorkowski

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Hi!

We've got users in Office 365 using a shared mailbox. Some of them have Office 365 installed and some - the pre installed version from Windows 10.

While deleting items from the shared mailbox they land in delegates deleted items folder. I found a fix from MS: https://support.microsoft.com/en-gb...om-a-shared-mailbox-go-to-the-wrong-folder-in but it doesn't work with the click-to-run version of Office.

Are there any registry keys (or any other method) that can fix this issue in pre installed Office? Or do I have to uninstall the click-to-run version and install Office 365 from their accounts?


Cheers!

Mateusz

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