B
BassMonster8760
Guest
Hi there, I’m stumped. Two weeks ago, my computer starting behaving odd:
-my mouse wheel was zooming apps in and out
-when working on text documents the last thing I had copied would suddenly paste infinitely
-none of my letters worked to type
-when I started to look on the internet, someone said open the OSK so I did and find that when I press one Ctrl key or the other on the keyboard, both Ctrl keys on OSK are depressed.
-This happens every time I start my computer
-If I push the power button on my PC and reboot it that way several times I can usually get about 10min of use before the Ctrl key comes on
What I’ve learned since is that when I turn on my computer, I get anywhere from 10 seconds to 5 minutes of usable keyboard before both control keys show as stuck down on the OSK and my computer.
Here’s my computer specifications:
-Custom built about 5 years ago
-Mobo: Asus ROG Maximus Hero X
-CPU: Intel Coffee Lake i7-8700K @ 3.7GHz
-SSD: Samsung Evo 850 1TB
-RAM: 16GM GSkill Ripjaw DDR4
-OS: 64bit Windows 10 Home version 20H2 on build 19042.746 installed on 2021-01-20
-GPU: Nvidia 1080ti
-Keyboard: Logitech G910
Here’s what doesn’t work to fix the problem:
-Check that they key isn’t being accidentally depressed by something
-Unplug and replug keyboard, including into a different USB port both on the back and front of the case
-Remove both Ctrl keys and clean using compressed air (as well as a general blowout of the whole keyboard)
-Verified “gaming mode” is off
-Test alternative keyboard (Logitech G413)
-Ctrl+Alt+Del+Esc
-Press both Ctrl keys at the same time and hold for 10 seconds
-Rapidly press both Ctrl keys repeatedly
-remove, reinstall and update keyboard driver in device manager
-Uninstall and reinstall the Logitech G keyboard software
-Turn off stick keys and all keyboard related accessibility settings
-Turn off the depressed keys in the OSK
-Download 3rd party software to disable the Ctrl key in the registry
-System restore to last know good configuration before problems began
-Windows system recovery (soft format, keep files)
-Windows system recovery (soft format, remove files)
-Create windows recovery / boot media and use it to repair windows
-Quick format of SSD and fresh install of Windows 10
-Secure erase of SSD and fresh install of Windows 10
-Boot in clean boot mode
-Boot in safe mode with networking
-Boot in safe mode without networking
-Perform Windows reset
-Ran the Windows Keyboard troubleshooter
-Removed RGB lighting software
-Logged in and out of windows
-Cleared BIOS and reset to recommended defaults
-Cleared CMOS
-Updated BIOS version
I’ve seen one other post with a similar issue and it was liked by 13 others who had the same question. I’m hoping that we can get a fix here and that this can be a master thread for anyone dealing with this same issue.
I’m not sure what else to do. Any advice?
Thank you
Continue reading...
-my mouse wheel was zooming apps in and out
-when working on text documents the last thing I had copied would suddenly paste infinitely
-none of my letters worked to type
-when I started to look on the internet, someone said open the OSK so I did and find that when I press one Ctrl key or the other on the keyboard, both Ctrl keys on OSK are depressed.
-This happens every time I start my computer
-If I push the power button on my PC and reboot it that way several times I can usually get about 10min of use before the Ctrl key comes on
What I’ve learned since is that when I turn on my computer, I get anywhere from 10 seconds to 5 minutes of usable keyboard before both control keys show as stuck down on the OSK and my computer.
Here’s my computer specifications:
-Custom built about 5 years ago
-Mobo: Asus ROG Maximus Hero X
-CPU: Intel Coffee Lake i7-8700K @ 3.7GHz
-SSD: Samsung Evo 850 1TB
-RAM: 16GM GSkill Ripjaw DDR4
-OS: 64bit Windows 10 Home version 20H2 on build 19042.746 installed on 2021-01-20
-GPU: Nvidia 1080ti
-Keyboard: Logitech G910
Here’s what doesn’t work to fix the problem:
-Check that they key isn’t being accidentally depressed by something
-Unplug and replug keyboard, including into a different USB port both on the back and front of the case
-Remove both Ctrl keys and clean using compressed air (as well as a general blowout of the whole keyboard)
-Verified “gaming mode” is off
-Test alternative keyboard (Logitech G413)
-Ctrl+Alt+Del+Esc
-Press both Ctrl keys at the same time and hold for 10 seconds
-Rapidly press both Ctrl keys repeatedly
-remove, reinstall and update keyboard driver in device manager
-Uninstall and reinstall the Logitech G keyboard software
-Turn off stick keys and all keyboard related accessibility settings
-Turn off the depressed keys in the OSK
-Download 3rd party software to disable the Ctrl key in the registry
-System restore to last know good configuration before problems began
-Windows system recovery (soft format, keep files)
-Windows system recovery (soft format, remove files)
-Create windows recovery / boot media and use it to repair windows
-Quick format of SSD and fresh install of Windows 10
-Secure erase of SSD and fresh install of Windows 10
-Boot in clean boot mode
-Boot in safe mode with networking
-Boot in safe mode without networking
-Perform Windows reset
-Ran the Windows Keyboard troubleshooter
-Removed RGB lighting software
-Logged in and out of windows
-Cleared BIOS and reset to recommended defaults
-Cleared CMOS
-Updated BIOS version
I’ve seen one other post with a similar issue and it was liked by 13 others who had the same question. I’m hoping that we can get a fix here and that this can be a master thread for anyone dealing with this same issue.
I’m not sure what else to do. Any advice?
Thank you
Continue reading...