Crash with no blue-screen or dump file

  • Thread starter Thread starter thethingishere
  • Start date Start date
T

thethingishere

Guest
Recently I've been getting random crashes on my Windows 10 PC.

The screen goes black, all sound stops (programs stop), computer lights stay on, and the screen stays on but displays a black screen. It requires a hard reset and will not restart on it's own.

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Checking the event viewer's system events, I have a few critical errors and warnings:


- Error Event 7022, Service Control Manager: The Delivery Optimization service hung on starting.

- Warning Event 10016, DistributedCOM:
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID

{C2F03A33-21F5-47FA-B4BB-156362A2F239}

and APPID

{316CDED5-E4AE-4B15-9113-7055D84DCC97}

to the user VULKEN-HULL\name SID (S-1-5-21-3831189030-967437041-3360544841-1001) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.18362.449_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool.
(this repeats 5 times)


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Here's my specs:
Operating System: Windows 10 Home 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)

System Manufacturer: Gigabyte Technology Co., Ltd.

System Model: AB350-Gaming 3

BIOS: F8 (type: UEFI)

Processor: AMD Ryzen 5 1600 Six-Core Processor (12 CPUs), ~3.2GHz

Memory: 8192MB RAM

Available OS Memory: 8144MB RAM

Page File: 7769MB used, 7797MB available

Card name: NVIDIA GeForce GTX 1050

Manufacturer: NVIDIA

Chip type: GeForce GTX 1050

Monitor Name: Generic PnP Monitor

Monitor Model: ASUS VS238

Monitor Id: ACI23FA

Native Mode: 1920 x 1080(p) (60.000Hz)

Output Type: DVI

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