Copy of sent email to be in my inbox and the same mailbox on another computer

  • Thread starter Thread starter AzmodanThePrime
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AzmodanThePrime

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Hi!

Hope you can help me, with outlook and email.

We have recently taken on board new client $Corp, we had to put in a new computer for a user where a keylogger has been installed.

$UserA works in office, where, 4 other people use the same mailbox $mailbox@corp.co.uk - at the day where I replaced the computer and configured the emails in IMAP/POP [They are using G Suite] I have been told that she is no longer receiving the copy of the email in her inbox.

Later I have found out that it's enabled across all branches - and the following should happen.

$UserA sends email and the copy of the emails is then received in the 'Inbox" of $UserA, $UserB and $UserC while all $users are using the same mailbox $mailbox@corp.co.uk [Marked as UNREAD]

They are using POP settings and as far I can see - no outlook rules have been created in Outlook, no macro in VBA, "When Replying to a message that is not in the inbox, save the reply in the same folder" is unchecked.

I have looked into the Gmail via Web Mail, and when email has been sent no 'copy' of the email in inbox in Web Mail environment.

This makes me believe it's 'Outlook', but I cannot see an obvious solution to get that back in place.

So, I'm hoping you can help me.

Thanks

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