contacts issue

  • Thread starter Thread starter bubba19831983
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bubba19831983

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I have a user who has hundreds of contacts in his outlook 2019 software. Randomly it will change information, delete contacts or even duplicate them. I backed them up into another address book called personal so when issue did happen I could see what changed or if contact got deleted. After a few days we looked at a few random ones and we did notice a couple were missing and a couple other ones the personal information changed such as deleted or changed phone number, address, etc.


No other users are experiencing this issue. What is the easiest way to further troubleshoot this issue as he needs to get the contacts on his telephones as well so they have to stay his main contacts unless there is a way to switch it.

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