Computer won't do Factory Reset, and is now stuck in this Blue Screen state.

[HP PC User]

The Computer isHP Pavillion All-in-OneI believe it used a Windows 10 Operating SystemIt worked properly the first time I tested it, but I wanted to do a factory reset to delete any sensitive information from the people I got the computer from. After attempting to do so, I'm now in this state where the computer does not open to Windows 10 but to the Blue screen. It asks if I want to troubleshoot, recover, etc. But when I attempt to do so, it only resets back to this screen. Other options seem to be blocked off by requiring administration Access, but the Admin Account for the computer was delete

Continue reading...