On Mar 20, 6:30Â pm, tahione wrote:
> i turned my computer on it started to run when it got to the black
> window display it quickly went blue ,it had some wriying and numbers on
> but disappeared to fast for me to read it then the screen went blank
> then after a few seconds it come up on my screen invaid format. i have
> tried going into safe mode and still nothing i have also tried evrey
> thing i know and still nothing .can you please help me with my problem
> thank you very much .my operating software is windows xp
Have any hardware oriented changes been made to the system since it
worked? RAM, video card, storage (hard disks, USB devices), printers,
network hardware drivers, device drivers?
If Windows will load, disable Automatic restart on system error to
stop the error on your screen so you can see it:
Right click My Computer, Properties, Advanced, Startup and Recovery
Settings.
In the System failure section, untick the Automatically restart box,
OK, OK.
If you can only boot in Safe Mode and are seeing a BSOD, choose the
option:
Disable automatic restart on system failure
Then you can see the BSOD when it happens again.
Here are some BSOD blue screen of death examples showing information
you need to provide:
http://www.codinghorror.com/blog/images/Windows_XP_BSOD.png
http://techrepublic.com.com/i/tr/downloads/images/bsod_a.jpg
Send the information pointed to with the red arrows (3-4 lines
total). Skip the boring text unless it looks important to you. We
know what a BSOD looks like, we need to know the other information
that is specific to your BSOD.
If you do not have a genuine bootable XP installation CD, you should
make a bootable XP Recovery Console CD. You are probably going to
need one, so make it now.
This is not the same as any Recovey or System CDs that may have come
with a store bought system.
You can create a bootable XP Recovery Console CD when no XP media is
available with these instructions:
http://www.bleepingcomputer.com/forums/topic276527.html