Computer locked up with "Notice from Microsoft" I allowed remote access and paid $615 for 2...

[CarlottaWlliams]

Last Tuesday, 2nd of Feb. I was on the internet before getting ready to go to dinner and I received this notice from Microsoft and this woman kept saying, someone is trying to hack into your personal information and listed the things that could be hacked into and that I was to immediately call the number on the screen. I couldn't get this message off the screen and there was something behind this message but I couldn't see it. When I tried to close it, it just kept coming back on. So I didn't know what to do and being time limited, I called the number. Got a foreign technician and he asked what the problem was, I told him. I wanted to just shut off my computer. He said that wouldn't help. So I let him go into my computer which I watched on the screen. He cleaned out a bunch of stuff, and was talking to me while doing all of this. I told him I was worried he was the hacker and he said no this is not true. Long story short I signed up for two years, cost of $615.00 (they took it out of my credit card) and then I had to get a shower so they called me back when they were all done. This time, this tech's supervisor, supposedly, called me and went over everything what occurred, etc. I asked if they still had control of my computer and he said as soon as we were done I would see that block gone and they were finished. I asked if they were from Microsoft and he said no they were an independent company. They were browser experts. They sent me an e-mail with everything that they did and my receipt for the 2 years I signed up for which I can call them at any time if I had and problems with my printer, computer, etc. The name of the company, verified it via the internet, is called AVP Support and Services. Their address is River Side, CA. They do have a big web site which I felt better about but still am leery that they may have a lot of my financial information. Just need to know if Microsoft ever puts a message out that warns you that someone is trying to hack into your computer. Thanks


Moved from Internet Explorer

Original title: Notice from Microsoft

Continue reading...