T
troqman
Guest
Hello,
I have been running into an issue lately and need some help troubleshooting to figure out if it's a hardware issue or not.
Basically, over the past month or so, my computer will randomly hard freeze (mouse won't move, image is frozen), and if I'm lucky it will then go to BSOD but most times it will just need to be hard power cycled.
When it does BSOD, the issue shown is CLOCK_WATCHDOG_TIMEOUT, which makes me wonder if one of my devices (a microphone and a cooler master keypad) might be causing driver issues - since they are the only external devices I plug in.
This issue shows up randomly - sometimes while I am playing games, other times when I am just idling on the internet. Also, if the computer goes to sleep overnight, often times it won't wake back up and I have to power cycle.
Specs:
Windows 10 build 18363
32GB DDR4 RAM
AMD Ryzen 7 3700X
Asus Prime X570-Pro motherboard
Nvidia RTX 2070 Super
Troubleshooting attempted so far:
Replaced RAM
Reinstalled Windows
Stress testing with Prime95 - no crashes
Windows 10 Memtest - no issues
The issue popped back up about a week after reinstalling windows. The only devices I have plugged in besides mouse and keyboard are an Audiobox USB for my microphone, and a Cooler Master ControlPad. These devices were the only "new" things I have plugged in that I can think would be having driver issues, but they worked for over a week before crashes started so I can't tell for certain.
Any help would be really appreciated! I have uploaded a minidump at: 031220-13140-01.dmp
Continue reading...
I have been running into an issue lately and need some help troubleshooting to figure out if it's a hardware issue or not.
Basically, over the past month or so, my computer will randomly hard freeze (mouse won't move, image is frozen), and if I'm lucky it will then go to BSOD but most times it will just need to be hard power cycled.
When it does BSOD, the issue shown is CLOCK_WATCHDOG_TIMEOUT, which makes me wonder if one of my devices (a microphone and a cooler master keypad) might be causing driver issues - since they are the only external devices I plug in.
This issue shows up randomly - sometimes while I am playing games, other times when I am just idling on the internet. Also, if the computer goes to sleep overnight, often times it won't wake back up and I have to power cycle.
Specs:
Windows 10 build 18363
32GB DDR4 RAM
AMD Ryzen 7 3700X
Asus Prime X570-Pro motherboard
Nvidia RTX 2070 Super
Troubleshooting attempted so far:
Replaced RAM
Reinstalled Windows
Stress testing with Prime95 - no crashes
Windows 10 Memtest - no issues
The issue popped back up about a week after reinstalling windows. The only devices I have plugged in besides mouse and keyboard are an Audiobox USB for my microphone, and a Cooler Master ControlPad. These devices were the only "new" things I have plugged in that I can think would be having driver issues, but they worked for over a week before crashes started so I can't tell for certain.
Any help would be really appreciated! I have uploaded a minidump at: 031220-13140-01.dmp
Continue reading...